Suchergebnisse

I / Introduction -- Building up economies in underdeveloped countries -- No international cooperation in the field -- Different stages of development achieved in national sciences -- II / The Need for a Standard Terminology -- A Mixed-up Situation -- No understanding between national sciences -- III / Principles of Business Conduct -- The U.S. Chamber of Commerce -- Principles listed -- Comment -- IV / The Lack of International Management and its effects on the Western World -- Statements of the Anglo-American Council on Productivity -- Analysis -- British Approach -- France, Italy and Germany -- V / Management: Art or Science -- A French Comment -- The British Point of View -- The American Approach -- A German Opinion -- Management — A Science -- The Methods of Management -- The Advantages and Drawbacks of scientific Management -- VI / Management: A Public Service -- Profit the First Objective of Business? -- Public Service and Profit -- A British Approach -- A German Opinion -- France and Italy -- The United States -- VII / Management: A Dynamic Science -- Statics and Dynamics -- The Theory of the Environments -- Social -- Political -- Ethical -- Psychological -- Economic -- Physical -- VIII / Basic Functions of Management -- An Appraisal -- Great Britain -- France -- Germany -- Italy -- The Five Functions Explained -- IX / Conclusions -- X / Automation and the Functions of Management -- Definition of Automation -- Effects on Planning, Organizing and Controlling -- A Word of Caution -- Survey of the Bureau of National Affairs -- Centralization and Decentralization -- Stromberg Carlson Reports -- Cincinnati Milling Co. Reports -- Scientific Management in the Electronic Age -- XI / Management and the European Economic Community -- The Treaty of Rome and its Overall Objectives -- Organs of the European Economic Community -- Common Tariff -- Transitional Period -- Effects on American and British Business -- Management Problems -- Exporters Change their Business Structure: G.E. -- Manufacturers' Approach: Merck and Ford -- Only 10,000 Firms interested -- New Common Markets: Latin America.

Benutzerkommentar

An attempt to appraise the ethical posture of the insurance industry is complicated by the fact that it is an in separable mixture of business and professional relations, while business ethics and professional ethics are by no means the same. No code of ethics applying to the industry as a whole has been composed, although some groups of insurance prac titioners have made brief formal declarations of ethical intent. There is evidence of dissatisfaction with the ethics of certain segments of the industry, expressed by regulatory authorities, agents and brokers, and others. Insurance is likened to a pro fession because most of those who buy it are unequipped to ap praise accurately the quality of the service they have bought. Caveat emptor has no place in such a relationship, and the pro fessional ethic is essential to proper service. No recent im provement in the ethics of the industry is noted, and possibly some deterioration, but the level compares not unfavorably to that in other industries. However, there is ample room for improvement, particularly in the realm of pricing, advertising, and fair treatment of claimants. Improvement would result if more insurance statesmanship were exhibited by all segments of the industry, but insurance ethics are so closely related to the ethics of the whole business community that any notable improvement must await the rise of the general level.