Suchergebnisse

management practices are examined & the confusion re line & staff is found to be due to a failure to adequately define both. Line & staff are seen as functions & a typical org chart is presented. Next, they are viewed as an authority relationship. A redefinition of the terms is proposed: (1) From the viewpoint of the functions performed, a line official is one in the direct chain of command over those workers who directly accomplish enterprise objectives. Any other official is staff. (2) From the viewpoint of authority relationships, a line official is one who exercises relatively unlimited authority over a person to whom he gives directives. A staff official exercises authority only within his limited functional area. These definitions are not mutually exclusive, but should really be complementary to each other. M. Maxfield.