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This book explores the contemporary issues that have emerged or evolved in Human Resource Management (HRM) during the 21st century, such as social media, issues of climate change and artificial intelligence (AI), and provides insight from expert academics in the field alongside real world examples.

This book addresses the contemporary aspects of employee voice through theoretical and practical analysis. In addition to case studies of employee voice in the workplace, it also looks at emerging forms of voice associated with the use of technology such as social media. Because of the breadth of the concept of employee voice, the focus of the book lends itself to an international perspective on employment relations and human resources management - analyses and experiences drawn from one country will be usefully considered or applied in relation to others.

PurposeThe purpose of this paper is to explore the role of four cognitive biases, namely, selective perception, exposure to limited alternatives, adjustment and anchoring, and illusion of control in anticipating and responding to Distributed-Denial-of-Service (DDoS) attacks.Design/methodology/approachThe paper is based on exploratory case study research and secondary data on decision making in the Australian Bureau of Statistics (ABS) in regards to planning and managing DDoS attacks on Census day in 2016.FindingsCognitive biases limited the ABS's awareness of the eCensus system's vulnerabilities, preparation for and management of DDoS attacks. Cyberattacks are on the increase, and managers should expect and be prepared to deal with them.Research limitations/implicationsDue to the sensitivity of the topic, it was not possible to interview relevant stakeholders. Analysis is based on high-quality secondary data that includes comprehensive government reports investigating the events on Census day.Practical implicationsCyberattacks are inevitable and not an aberration. A checklist of actions is identified to help organisations avoid the failures revealed in the case study. Managers need to increase their awareness of cyberattacks, develop clear processes for dealing with them and increase the robustness of their decision-making processes relating to cybersecurity.Originality/valueThis the authors believe that it is the first major study of the DDoS attacks on the Australian census. DDoS is a security reality of the twenty-first century and this case study illustrates the significance of cognitive biases and their impact on developing effective decisions and conducting regular risk assessments in managing cyberattacks.

Research Framework : Over the thirty years before World War I, expansion of the world economy occasioned new opportunities and new constraints for children and adolescents as well as adults; but experiences and responses of minors are understated in print sources.Objectives : To discover what societal changes young people noticed and talked about, we examined the « children's page » of a weekly newspaper available for a rural setting in the South Island of New Zealand. The perspective of youth is essential to interpret trajectories inferred from the more conventional sources available in a North American urban setting (Montreal, Quebec).Methodology : From the internet archive PapersPast we collected 12,000 letters of young people aged six through nineteen years, 1886-1909, and extracted their comments on two popular topics : the work they reported (paid or unpaid) and their accounts of toothache.Results : The letters inform us about tasks of young people by age, gender, season, daily routine and household structure. Changes in work assignments at ages 12 to 14, coincident with a spurt of growth and, for most, the end of formal schooling, evoked discussion among them about gender roles and, among girls, protest of the scheduling of their growing up.Conclusion : The seasonality of tasks assigned to children still in school indicates an unrecognized contribution to the elasticity of the rural economy on a global frontier of the industrial food supply. Reallocation of the labour of young people was an ongoing process, subject to negotiation.Contribution : The wealth of information and opinion accessed in the letters invites further experiment with newspaper content analysis for recognizing the participation of segments of the population whose contributions to economic growth have been underestimated.