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Understanding e-government: information systems in public administration
chapter 1 Introduction -- chapter 2 On technology, intelligence and the social -- chapter 3 The Information Society -- chapter 4 Bureaucracy and virtual organizations -- chapter 5 The political economy of information networks -- chapter 6 E-Government: A wired government takes shape -- chapter 7 ICT evaluation -- chapter 8 Conclusions and reflection.
How to Make an Entrepreneurial State: Why Innovation Needs Bureaucracy: by Rainer Kattel, Wolfgang Drechsler and Erkki Karo, New Haven & London, Yale University Press, 2022, 288 pp., $ 35.00 (hardcover), ISBN 9780300227277
In: International journal of public administration, Band 46, Heft 9, S. 669-670
ISSN: 1532-4265
E-Government and E-Governance: Bits & Bytes for Public Administration
In: Homburg , V 2018 , E-Government and E-Governance: Bits & Bytes for Public Administration . in E Ongaro & S van Thiel (eds) , The Palgrave Handbook of Public Administration and Management in Europe . Palgrave , London , pp. 347-361 . https://doi.org/10.1057/978-1-137-55269-3
This chapter identifies how electronic public service delivery has diffused in various public sector organizations in Europe. Three, in practice intertwined, sources of influence are identified: opportunity (the seemingly inevitable and autonomous impact of technologies), inscription of normative structures (the materialization of abstract ideas and rhetoric in specific types of information and communication technologies) and enthusiasms (the sometimes overstated beliefs, held by various stakeholders, that technology is the answer to all kinds of questions). The way these sources of influences work out in practice is demonstrated by discussing the diffusion of a specific type of electronic government, that is personalized electronic service delivery, in ten Dutch municipalities. The chapter is ended with reflections and directions for future research.
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Diffusion of personalized e-government services among Dutch municipalities
In: Homburg , V 2013 , ' Diffusion of personalized e-government services among Dutch municipalities ' , Tékhne, review of applied management studies , vol. 11 , no. 2 , 5 , pp. 83-91 . https://doi.org/10.1016/j.tekhne.2013.10.003
In this article, we investigate how and why various municipalities in the Netherlands adopt personalized electronic services. More specifically, we analyze the channels of communication and persuasion that are being used in the diffusion process. In order to do this, we analyze a time series of personalization prevalence in more than four hundred municipalities in the years 2006 through 2010 with a quantitative 'rate of diffusion'-model and conclude that diffusion of personalized e-government in the time frame 2006-2010 in the Netherlands can be explained both by municipalities mimicking each other (through horizontal channels of communication) as well as through initiatives from national authorities by means of benchmarking, legislation, and so forth (through vertical channels of persuasion). On the basis of these conclusions, new research directions in the field of e-government are indicated and discussed.
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Red Tape and Reforms: Trajectories of Technological and Managerial Reforms in Public Administration
In: International journal of public administration: IJPA, Band 31, Heft 7, S. 749-770
ISSN: 0190-0692
Critical Book Review: Patrick Dunleavy, Helen Margetts, Simon Bastow and Jane Tinkler, Digital Era Governance (IT Corporations, the State and E-government). Oxford: Oxford University Press, 2006. Sandford Borins, Kenneth Kernaghan, David Brown, Nick Bontis, Perri 6 and Fred Thompson, Digital State a...
In: International review of administrative sciences: an international journal of comparative public administration, Band 73, Heft 4, S. 649-652
ISSN: 1461-7226
Compte rendu critique de livres
In: Revue internationale des sciences administratives: revue d'administration publique comparée, Band 73, Heft 4, S. 721-724
ISSN: 0303-965X
Digital Era Governance (IT Corporations, the State and E-Government)
In: International review of administrative sciences: an international journal of comparative public administration, Band 73, Heft 4, S. 650-652
ISSN: 0020-8523
Digital State at the Leading Edge
In: International review of administrative sciences: an international journal of comparative public administration, Band 73, Heft 4, S. 650-652
ISSN: 0020-8523
Critical Book Review: Patrick Dunleavy, Helen Margetts, Simon Bastow and Jane Tinkler, Digital Era Governance (IT Corporations, the State and E-government). Oxford: Oxford University Press, 2006. Sandford Borins, Kenneth Kernaghan, David Brown, Nick Bontis, Perri 6 and Fred Thompson, Digital State a...
In: International review of administrative sciences: an international journal of comparative public administration, Band 73, Heft 4, S. 649-652
ISSN: 0020-8523
The Social Shaping of Transformational Government
In: Handbook of Research on ICT-Enabled Transformational Government
The Social Shaping of Transformational Government
In: Handbook of Research on ICT-Enabled Transformational Government, S. 1-14
Weibo to the Rescue?:A study of social media use in citizen–government relations in China
In: Homburg , V & Moody , R 2022 , ' Weibo to the Rescue? A study of social media use in citizen–government relations in China ' , Transforming Government: People, Process and Policy , vol. 16 , no. 1 , 9 , pp. 128-139 . https://doi.org/10.1108/TG-06-2021-0101
Purpose: In this study, the authors explain citizens' adoption of social media in citizen–government relations in China, a country that blends an authoritarian governance regime with limited tolerance of and responsiveness to online citizen participation. Design/methodology/approach: Original survey data were gathered using a vignette survey among 307 respondents living in the People's Republic of China. Multivariate analysis of the data was used to test four hypotheses and identify antecedents of Chinese citizens' social media adoption for "thin" participation purposes. Findings: Citizens' perceived impact of "thin" participation, citizens' skills and capabilities and citizens' trust in institutions are significantly associated with citizens' social media adoption. Social media anxiety was found not to be associated with Chinese citizens' social media adoption. Research limitations/implications: This study demonstrates how vignettes can be used to study adoption of technological and institutional innovations in an authoritarian governance regime and how in this context existing adoption theories can be extended with notions of institutional trust to adequately explain citizens' adoption of technological and institutional innovations in citizen–government relations. Social implications: Although some argue that social media activity could potentially mitigate democratic deficits caused by the state, in the case of China, the intertwinement of state and social media platform renders this argument unsustainable. Originality/value: This study is one of the few systematic survey studies focusing on Chinese citizens' adoption of social media in citizen–government relations.
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