Suchergebnisse

Current literature remains inconclusive regarding the adverse impact of emotional labor requirements on burnout. To address the discrepancy, this study revisited this relationship as well as investigated the potential additive and interactive effects of job resources, namely job control, social support, and rewards. In the sample of 208 public service workers, regression results revealed that display rules that require expression of positive emotions did not account for variance in emotional exhaustion whereas display rules that require suppression of negative emotions were emotionally taxing. Job resources were uniformly associated with decreased emotional exhaustion. Moreover, coworker support significantly attenuated the harmful impact of emotional demands. Based on these findings, this study suggests, rather than emphasizing negative display rules, it is more favorable for organizations to specify appropriate expressions of job-related emotions. When workers are at risk of burnout, provision of job resources can help ease the burden and reduce job stress.

Scholars of China studies have been keen to publish in SSCI journals since mainland Chinese universities started to embrace international academic standards in the early 1990s. The widespread assumption is that publishing in SSCI journals contributes to not only the promising career of an individual scholar but also knowledge accumulation and development in the Chinese public administration field. However, it remains unanswered concerning which topic of China studies is more likely to arouse interest from journal editors and reviewers. As SSCI publications become increasingly desirable yet challenging for Chinese scholars, this study attempts to offer recommendations by exploring the trend and characteristics of China studies published in SSCI public administration journals, which are included in the Web of Science (WoS) database. This study uses bibliometric analysis to conduct a systematic review on 584 articles of China studies published in 47 SSCI public administration journals. It aims to generate various quantitative results, including journal ranking, title and keywords co-occurrences network, citation analysis, co-citation network, co-authorship network, bibliographic coupling network, and so on. In this way, this paper will reveal the latest trend and characteristics of China studies published in SSCI public administration journals. Consequently, it will help scholars enhance the quality and quantity of China studies, advance their chances of success in SSCI public administration journals, and broaden and deepen their contribution to the global academic community.

Purpose
The coronavirus disease 2019 (COVID-19) pandemic has helped Taiwan gain widespread recognition and commendation. Taiwan's low infection rate is praiseworthy not merely because it was once considered a high-risk region but because it has weathered the COVID-19 storm without resorting to draconian measures. The purpose of this paper is thus an effort to understand and explain how Taiwan has been able to achieve a fine balance between disease containment and everyday life.


Design/methodology/approach
According to the COVID-19 Government Response Event Dataset, Taiwan's actions focus mainly on the management of health resource allocation, external border restrictions, quarantine of high-risk cases and the establishment of a centralized crisis task force. On this basis, the authors highlight and discuss the critical factors for Taiwan's success against COVID-19. Caveats are also detailed to caution some aspects of the lessons to be drawn from it.


Findings
Setting clear goals, effective leadership, active community participation and innovative solutions are four pillars of Taiwan's success against COVID-19. The island believes that once stringent border controls are strictly executed, virus-free citizens can relax inside. However, those who would like to learn from Taiwan's experience should be mindful of the likelihood of asymptomatic spread of the disease as well as the unique geographical and social characteristics that contribute to Taiwan's approach to COVID-19.


Originality/value
The authors' analysis of Taiwan adds anecdotes to the scholarly discussion on public health emergency management, suggesting that anti-COVID-19 policy would get its intended outcomes only if government leaders and community stakeholders collaborate to set clear goals ahead and implement them with innovative solutions.

Much effort has been invested in the research of work-related values in public organizations but little attention is paid to the importance of personal values. We investigate this underexplored domain through the lens of Confucianism and focus on two Confucian values: (i) submission to authority and (ii) male dominance. We expect submission to authority to be a positive predictor of work morale, because it is consistent with the command hierarchy and formal control in bureaucracies. In contrast, male dominance should be a negative predictor as it contradicts equality of opportunity in public organizations. This is noteworthy as personnel practices in public organizations are deemed a role model for business organizations. Statistical findings based on data collected in Taiwan support both hypotheses. We conclude that public personnel practices, especially the hiring process, can benefit from our findings.

La littérature sur les motifs de partage des connaissances s'intéresse à l'importance des motivations à la fois extrinsèques et intrinsèques en matière de partage des connaissances. Cependant, pour élaborer une théorie en matière de motifs de partage des connaissances dans le secteur public, il convient de prendre en considération son contexte particulier, la principale préoccupation de l'État étant liée au service public, et non aux bénéfices. Dans la présente étude, nous intégrons dès lors la notion de motivation de service public (PSM) dans l'étude du partage des connaissances entre les agents de l'État. C'est en nous appuyant sur la théorie de la PSM que nous postulons que l'attirance pour la politique, l'attachement à l'intérêt général, la compassion et l'abnégation chez les agents de l'État peuvent les amener à partager les connaissances pour une raison sacrée : défendre l'intérêt général. C'est en se basant sur des données recueillies auprès de gestionnaires publics de niveau intermédiaire à Taïwan que les auteurs ont vérifié de manière empirique la question de savoir si la PSM était un prédicteur du partage des connaissances et nos hypothèses ont été clairement confirmées. La PSM ouvre dès lors une nouvelle voie aux chercheurs qui s'intéressent à l'étude du partage des connaissances dans le secteur public. Remarques à l'intention des praticiens En introduisant la PSM, la présente étude établit un lien entre partage des connaissances et administration publique. La fonction publique en tant que vocation amène les agents de l'État à partager leurs connaissances afin de faire progresser le savoir organisationnel et, partant, d'améliorer l'efficacité du service public. Par comparaison aux facteurs situationnels (comme l'utilisation des technologies de l'information et des récompenses), la PSM joue un rôle encore plus important dans la promotion du partage des connaissances si l'on en croit les résultats de notre recherche empirique. Il convient dès lors de prendre en considération la motivation altruiste et de la mettre en avant si l'on veut encourager le partage des connaissances dans le secteur public.

The literature on knowledge sharing motivation has addressed the importance of both extrinsic and intrinsic motivation to sharing knowledge. However, a theory of knowledge sharing motivation in the public sector requires particular consideration since government's main concern is in public service, not profits. Therefore, the present study introduces the concept of public service motivation (PSM) to the study of knowledge sharing among civil servants. Based on the PSM theory, this study postulates that civil servants' interest in policy making, commitment to the public interest, compassion, and willingness for self-sacrifice can drive them to share knowledge for a sacred reason – serving the public interest. By using the data collected from middle-level public managers in Taiwan, the authors empirically tested whether PSM predicts knowledge sharing, and our hypotheses received strong support. Thus, PSM opens a new window for researchers interested in the study of knowledge sharing in the public sector.Points for practitionersWith the introduction of PSM, the present study connects knowledge sharing with public administration. Public service as a calling leads civil servants to share knowledge in order to create more advanced organizational knowledge and accordingly improve public service performance. Compared to situational factors (e.g. the use of information technology and rewards), PSM plays an even more pivotal role in promoting knowledge sharing, according to the results of our empirical research. Thus, altruistic motivation should be addressed and emphasized if knowledge sharing in the public sector is to be encouraged.