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"This book explores the experiences of the contemporary Chief Information Officer in the United States, Taiwan, and New Zealand. This role is now more of the management role with focus on employing technology to address business goals. CIO must know the expectations of senior management and everyone must concur on how they will meet corporate objectives"--Provided by publisher

This manuscript describes a technique which facilitates the documentation of research participant stories interpreting their experiences in response to a research question. From a Narrative Inquiry approach interview protocols were developed based upon the exploration of a research question. The technique may be applied when gathering qualitative data in one-on-one interviews. Each interview protocol provided consistency across a number of interviews; but also allowed for flexibility of responses by the research participant within their respective interviews. This document provides a description of a technique which addresses the conundrum of consistency and flexibility. Four different research projects are described in this manuscript. The specific interview protocol is presented and it is shown how the protocol serves to address the project's research question. This document concludes with a description of how these techniques may be employed, in general, to contribute to the exploratory investigation of a research topic in business and management studies.

The role of Chief Information Officer (CIO) is emerging and evolving. This paper presents the results of conducting in-depth qualitative interviews with currently practicing CIOs. The approach taken in the interviews allowed for flexibility within each interview while promoting consistency across a number of interviews. Further, this approach facilitated the designation of management issues related to the CIO role at the unit and corporate levels as well as information technology related issues. Strategic issues were also identified relating to industry, culture, and alignment. It is necessary for both the CIO and senior management to understand and agree on role expectations and interpretations.

This paper examines online communities and describes how they can be differentiated from other Internet supported group interactions. A definition of an online community is given and three generic types are identified. These types are defined by the community models based on the value proposition for the sponsors and members. The value proposition for members is strongly influenced by the model, as facilities and opportunities for interaction are structured by the site sponsors. Where online communities offer fulfillment of specific needs, people participate and become members. Additional benefits enhance the value of membership and encourage retention and greater interactivity. Significant benefits are gained from online communities for businesses, NGOs, other community organizations and individuals. Identifying the different types of communities and their characteristics is an important stage in developing greater understanding of how virtual communities can contribute to businesses, healthcare, community needs and a myriad of other contexts. Examples of the three generic types of online communities are included for further edification.

"This book provides valuable insights into the role of the CIO, his interaction within the organization and external relationships with vendors and suppliers. It emphasizes the need for balance between management and technology in the role of CIO, and focuses on this role as an expert on information technology, and a leader in the appropriate application of IT"--Provided by publisher

AbstractRao, Metts, and Mora Monge (2003) proposed a stage model to reflect the progression small businesses follow in their use of Internet technology. We extend their work in two ways. We introduce marketing integration into this technology‐focused model and further differentiate the transactions stage of the framework. We then use the model to examine differences in the degree of sophistication of websites used by businesses in the Canadian winery sector. Data collection entailed a content analysis on a census of English language Canadian winery websites (N = 206). A supplementary survey was used to distinguish among those sites that were making use of relatively advanced technologies. A multinomial logit analysis was applied to examine a series of research questions based upon our integrated model. Implications of the findings for scholarship and practice are discussed. Copyright © 2009 ASAC. Published by John Wiley & Sons, Ltd.