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MODEL OF STRATEGIC PARTNERSHIP IN HEALTHCARE SERVICE INNOVATION AT HOSPITAL IN BANDUNG, WEST JAVA, INDONESIA
The study aims to describe the patient's response to healthcare service at the hospital, innovative strategies for healthcare service at the hospital, and model of strategic partnership in healthcare service innovation at a hospital. This research uses qualitative research method. Data analysis as consisting of three concurrent flows of activity: data reduction, data display and conclusion drawing and verification. Meanwhile, this research uses a data collection method that is the in-depth interview, observation and document study. The patient's response to healthcare service at hospital: (1) patients expect quality healthcare service, (2) patients want the ease and comfortable in healthcare service and (3) patients assume that hospitals have to be able to deliver better quality service to provide satisfaction. Innovative strategies of healthcare service: (1) investments in health facilities, (2) development of health human resources, (3) improving healthcare service mechanism, (4) the functioning of private clinics, (5) quality and cost control and (6) healthcare service should not only rehabilitative-curative, but also preventive-promotive. Model of strategic partnership in healthcare service innovation at hospitals, namely the involvement of stakeholders, such as local government, hospital, Health Social Security Agency or BPJS Kesehatan (Badan Penyelenggara Jaminan Sosial Kesehatan), and the community (patient).
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MODEL KEBIJAKAN MIX SCANNING DALAM PENGEMBANGAN PARIWISATA CIANJUR SELATAN
Tourism has grown spectacularly as a mainstay sector in various countries in gaining foreign exchange and economic growth, including Indonesia. Likewise, for one of the regions in Indonesia, Cianjur Regency which has a variety of interesting tourist attractions and many are visited by tourists such as Cipanas. Tourism in Cianjur Regency not only in North Cianjur but also in South Cianjur has very potential tourism potential. But unfortunately the management is not optimal so that its potential has not been explored. Therefore, this study will examine the extent to which a tourism policy formulation model that is incremental, elitist and rational comprehensively feels towards the mix scanning model in developing South Cianjur tourism. This study uses descriptive analysis method to explore the object being studied. The type of data used is data in the form of interviews, secondary. The results of the study show that the formulation of existing policies has not been able to optimally improve the performance of the tourism sector.Keywords: Policy Formulation Model, Tourism Development and Local Government. DOI : https://doi.org/10.33005/jdg.v9i2.1627
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KETIDAKADILAN BAGI MASYARAKAT MISKIN DALAM AKSESIBILITAS JAMINAN KESEHATAN NASIONAL DI KOTA BANDUNG
The study aims to describe procedural inequity, social inequity and political inequity for the poor in the accessibility to the Indonesian National Health Insurance. This study uses a qualitative method. Meanwhile, data collection uses in-depth interview, observation, and document study. Data analysis steps consist of data reduction, data display, and conclusion drawing and verification. Procedural inequity was shown the invalid data collection process of the poor, so that they are not recorded as beneficiaries (PBI/Penerima Bantuan Iuran) or participants of the Social Security Management Agency of Health (BPJS/Badan Penyelenggara Jaminan Sosial-Kesehatan). Social inequity was shown to be unclear in the eligibility of the poor, which resulted in them having difficulty getting as beneficiaries. Meanwhile, political inequity has shown that there are marginalized the poor. Limited budget allocation causes the power elite to prioritize the poor who are near the power elite. Even though, they have the right to get a national health insurance program.
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KEBIJAKAN PENGEMBANGAN DESTINASI PARIWISATA CIANJUR SELATAN DI KABUPATEN CIANJUR JAWA BARAT
Tourism has grown spectacularly as a mainstay sector of various countries in gaining foreign exchange and economic growth, including Indonesia. Likewise for one of the regions in Indonesia, namely Cianjur Regency which has a variety of interesting tourist attractions and is visited by tourists such as Cipanas. Tourism in Cianjur Regency is not only North Cianjur but also in South Cianjur has very potential tourism potential. But unfortunately, the management is not optimal so that its potential has not been explored. Therefore, this study will examine the extent of Cianjur Regency tourism policy in developing South Cianjur tourism. This study uses descriptive analysis method to explore the object under study. The type of data used is data in the form of interviews and secondary results. The results of the study show that the policies that have been implemented have not been able to improve the performance of the tourism sector optimally. Some indicators that have not been optimal include infrastructure development, tourism promotion, and commitment to policy implementation.
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Dinamika Kebijakan Penanganan Pandemi COVID-19 Dalam Perspektif Kesejahteraan Sosial
Wabah virus Corona merubah kebiasaan hidup, pola interaksi dan perilaku masyarakat. Dampaknya sangat besar dan massif, tidak hanya menyasar aspek kesehatan tetapi juga bidang ekonomi, psikologi, sosial, politik, pendidikan, budaya, keagamaan, dan sebagainya sehingga perlu dihandel dengan kebijakan pemerintah yang tepat. Artikel memakai metode kualitatif dengan pendekatan studi kasus ini konsen pada dinamika yang terjadi dalam masyarakat pasca kebijakan terkait COVID-19 diimplementasi. Metode pengambilan data melalui observasi, wawancara, dan analisis konten publikasi media online. Fokus kajian ialah kebijakan pemerintah, respon masyarakat, dan kejadian yang mengikutinya setelah kebijakan diimplementasi dalam periode Maret sampai Agustus 2020 di Kota Kendari. Hasil studi menunjukkan bahwa pasca kebijakan pencegahan penularan COVID-19 diimplementasi muncul dinamika dan kegaduhan dalam masyarakat. Kegaduhan, kepanikan, dan stress tersebut dipicu oleh 3 hal yaitu pertama, instruksi Walikota Kendari yang melarang warga Kota Kendari beraktivitas di luar rumah selama 3 hari secara berturut-turut tanpa jaminan sosial yang jelas; kedua, isu kedatangan Tenaga Kerja Asing asal Tiongkok, dan ketiga, pasien diduga terinfeksi Corona kabur dari ruang isolasi rumah sakit. Respon masyarakat terhadap kebijakan kontroversial pemerintah beragam, mulai dari ketidak-patuhan, melanggar aturan protokol kesehatan, hingga timbul kecemasan dan kegaduhan dalam masyarakat. Agar tidak menimbulkan kegaduhan dan kontroversi, kebijakan pemerintah mestinya dibuat untuk menjawab kebutuhan, menyelesaikan masalah, dan mensejahterakan masyarakat.
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Bureaucratic culture of state civil servants in the implementation of national health insurance policy for the poor people in Indonesia
The purpose of this study is to explain the bureaucratic culture of state civil servants in the implementation of a national health insurance policy for the poor people in Indonesia. This study used qualitative research methods. Meanwhile, data collection used in-depth interviews, observation, and document study. Data analysis consists of data reduction, data display, conclusions drawing, and verification. The results of this study indicate that the performance of the state civil servants in implementing health insurance still has bureaucratic culture: pragmatic concerning the interests of the Government, bureaucratic in the mechanism for submitting the participation of contribution assistance recipients (beneficiaries), rigidity in the interaction of work tasks, non-participation in the data collection process for the contribution assistance recipients and short-term orientation in achieving membership targets. Therefore, the government must change the mindset of the behavior of the bureaucracy by transforming bureaucratic culture through learning in change management.
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