Chasing innovation: making entrepreneurial citizens in modern India
In: Princeton studies in culture and technology
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In: Princeton studies in culture and technology
World Affairs Online
Private firms, public institutions, and civil society organizations have taken up hackathons as a way of engaging publics in technological innovation all over the world. This chapter offers ethnographic and historical case studies of three hackathons: a citizen-organized hackathon in Delhi, India; a global, multi-city hackathon convened by the World Bank; and a private sector hackathon in Silicon Valley. As short-term, volunteer run events, these hackathons functioned to extend and valorize existing infrastructural investments at the expense of longer-term, more costly, but more locally relevant infrastructural investments. The events also enlisted those privileged with coding skills, English skills, and teamwork skills as mediators of local community needs rather than building substantive, accessible participation for communities. I argue that hackathons privilege research and development through the pursuit of "low hanging fruit," cultivating dependence on existing platforms and their vested interests.
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In: Science, technology, & human values: ST&HV, Band 40, Heft 5, S. 799-824
ISSN: 1552-8251
Today the halls of Technology, Entertainment, and Design (TED) and Davos reverberate with optimism that hacking, brainstorming, and crowdsourcing can transform citizenship, development, and education alike. This article examines these claims ethnographically and historically with an eye toward the kinds of social orders such practices produce. This article focuses on a hackathon, one emblematic site of social practice where techniques from information technology (IT) production become ways of remaking culture. Hackathons sometimes produce technologies, and they always, however, produce subjects. This article argues that the hackathon rehearses an entrepreneurial citizenship celebrated in transnational cultures that orient toward Silicon Valley for models of social change. Such optimistic, high-velocity practice aligns, in India, with middle-class politics that favor quick and forceful action with socially similar collaborators over the contestations of mass democracy or the slow construction of coalition across difference.
Digitally mediated labor can take many forms: valorized and visible, hidden and forgotten, or even disavowed. This article examines one particular digital work system: Amazon Mechanical Turk (AMT). AMT is a system that organizes tens of thousands of workers to do data-processing work; workers might contract with hundreds of employers in a year without ever meeting them. Employers, likewise, can access these workers through computer interfaces without ever interacting with them. I examine the AMT-mediated computational labor relations between technologist employers and the data-processing workers who work for them. In systems such as AMT, some people are employers, entrepreneurs, and programmers, and others simulate computation for them. The subjectivities of valorized workers are dependent on employing and distancing the labor of AMT workers. I take up these relations of dependency and disavowal as symptomatic of emerging forms and stakes of digital work.
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In: New media & society: an international and interdisciplinary forum for the examination of the social dynamics of media and information change, Band 17, Heft 5, S. 720-739
ISSN: 1461-7315
Crowdsourcing systems do more than get information work done. This paper argues that microwork systems produce the difference between "innovative" laborers and "menial" laborers, ameliorating resulting tensions in new media production cultures in turn. This paper focuses on Amazon Mechanical Turk (AMT) as an emblematic case of microwork crowdsourcing. Ethical research on crowdsourcing has focused on questions of worker fairness and microlabor alienation. This paper focuses on the cultural work of AMT's mediations: divisions of labor and software interfaces. This paper draws from infrastructure studies and feminist science and technology studies to examine Amazon Mechanical Turk labor practice, its methods of worker control, and the kinds of users it produces.
In: Science, technology, & human values: ST&HV, Band 37, Heft 1, S. 3-29
ISSN: 1552-8251
The authors suggest that postcolonial science studies can do more than expand answers to questions already posed; it can generate different questions and different ways of looking at the world. To illustrate, the authors draw on existing histories and anthropologies and critical theories of colonial and postcolonial technoscience. To move forward together, rather than remaining mired in regretful contemplation of past biases, the authors offer some analytical and practical suggestions. In reading hegemonic forms of postcolonial computing, this article offers tactics for rereading, rewriting, or reimagining those scripts.
Techlash encapsulates a breaking point reached with the critique of technology companies. To investigate how this whirlwind of rage, inquiry, and accountability affects the lives of tech workers, we conducted interviews with 19 tech workers. Our methodological approach and contribution adopts a style of writing and analysis associated with anthropologist Kathleen Stewart, where we focus on the affective textures of everyday life in an attempt to redirect the temptation to representational thinking to a slowed ethnographic practice. This paper dwells on the affects of tech workers facing critique and scrutiny. Through this approach, we find that emotional habitus conditions the possibilities of personal and political action and inaction in response to critique. By emotional habitus, we refer to the emotional dispositions honed among tech workers by tech culture's rationality and optimism. This habitus must shift if people are to access new ways of relating and acting. We argue for more fruitful attitudes and practices in relation to critique.
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This paper describes how the contemporary technology innovation ecology is hostile to community-driven design. These hostilities are important to understand if we want to intervene in the policy landscape of technology innovation to support viable alternatives to big tech consolidation and more democratic ways of developing and maintaining technology. We contribute a thick description of the hostile ecologies faced by transportation workers, community organizers, and allied technology researchers as they work toward building a cooperatively-owned taxi business with a digital dispatching technology. Our findings show that the hostile innovation ecology manifests as constrained access to resources, an inequitable regulatory framework, diminished agency in the software design process, and limits to the will of our community partners. We discuss the paths toward innovation for United Taxi Workers San Diego as compared with transportation network companies (e.g. Lyft, Uber) in terms of access to funding, regulation, labor, expertise, and market. We argue that a critical examination of institutions and policies in the innovation ecology is a necessary step toward charting fair, equitable, and community-strengthening pathways for technology innovation in the future.
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As crucial public functions are transferred to computer systems, emerging technologies have public implications that are often shaped beyond public influence and oversight. "Smart city" and "modernization" projects are just some examples of such transformations. This paper focuses on struggles over the acquisition, control, and maintenance of these public, digital infrastructures. We focus on the forms of HCI knowledge and practice that proved useful to a coalition of community organizations claiming rights of input into and political oversight over surveillance technology. Their claims were a response to their exclusion from decision-making about smart city implementation in San Diego. We offer tactics "from below" as a way to attune HCI to the needs and practices of those excluded from power over widespread technology infrastructures. Ultimately, we argue that HCI cultivates a variety of capacities beyond design and redesign that can strengthen struggles to shape real-world technologies from below.
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The Planning Moment elaborates the myriad ways that plans and planning practices pervade recent global history. The books twenty-seven case studies draw attention to the centrality of planning in colonial and postcolonial environments, relationships, and contexts