Suchergebnisse

Why care about ethics? -- Ethical approaches -- Codes and principles -- Regulating ethics -- Informed consent -- Confidentiality -- Avoiding harm, doing good and seeking justice -- Integrity and misconduct -- Relationships -- Beyond regulatory compliance

Theoretical work on experience goods sets out three empirical questions. How accurate is information at initial purchase? How rapidly do consumers learn from product experiences? And how much impact does learning have on purchase decisions? I answer these questions for the case of automobile insurance, using a panel of 18,595 consumers from one firm. My principal findings are: patterns of consumer departures following claims point to learning; consumers enter the firm overly optimistic about its quality and are generally disappointed by experience; and the impact of learning is mitigated by the slow arrival of claims and the development of lock-in.

Under common law, Canadian jury panels, or arrays, are supposed to be broadly representative. In the early 1980s, the Law Reform Commission and, in the early 1990s, the Supreme Court claimed that provincial legislation virtually guaranteed that this was the case. However, evidence presented to various provincial and federal commissions and a series of court cases has pointed to the continuing underrepresentation of Indigenous Canadians resulting from both the content and the administration of provincial laws. In this article, I examine evidence of underrepresentation and review various political and legal attempts to challenge bias in out‐of‐court selection. I suggest that contemporary practices in some jurisdictions have not consistently provided a representative jury pool or panel. As a result, the jury selection process has not always appeared to offer justice to Indigenous people and, in doing so, may not have served the Canadian legal system well.

Over the past fourteen years, the Ok Tedi mining project run by BHP in Papua New Guinea has caused extensive damage to the environment by discharging untreated cyanide, copper, cadmium and substantial quantities of sediment into surrounding river systems. In this paper, we consider whether the concept of state-corporate crime might aid analysis of the way the relationship between BHP and the national government resulted in damage to the Fly; second, we examine how this case study might contribute to our understanding of state-corporate crime.