Suchergebnisse

The Consumer Satisfaction Rating Scale (ConSat) is a self-rating instrument that was originally designed solely for use with clients receiving psychiatric care. Therefore, it was decided within the frame of the Swedish Quality Star National Psychiatric Register to develop a revised
instrument (i.e., the ConSat–R). We investigated whether or not the ConSat–R could replace the ConSat for use for provision of both psychiatric care and social services. After pilot testing and further revisions, we tested the instrument at 2 time-points, with an interval of from
1 to 3 weeks. Participants were 53 clients (26 men, 27 women) in 11 different teams in middle and southwest Sweden. Results showed a high correlation between the ConSat and the ConSat–R and high or acceptable correlations even at the level of the items. The reliability was examined with
regard to homogeneity, which showed high values for the ConSat–R. The conclusion was that the ConSat–R may be used with clients receiving both psychiatric care and social services.

Our purpose in this study was to make group comparisons of the Swedish psychiatric patient cohort called Quality Star. The present study included 1,376 patients, 753 men and 623 women, recruited from 9 outpatient clinics over the space of 6 years. All participants had serious mental
illnesses, of which patients with a schizophrenia spectrum disorder were the majority. The 4 aspects studied were consumer satisfaction, life quality, social function, and symptoms. The study had 2 main outcomes: (a) women were more satisfied with the health care and had better functioning
than men, (b) patients treated according to the Integrated Care Program had better functioning and less severe symptoms than other patients. The differences between diagnosis groups were as expected.