It takes three to tango: Leadership and hostility in the service encounter
In: The leadership quarterly: an international journal of political, social and behavioral science, Band 23, Heft 1, S. 81-93
17 Ergebnisse
Sortierung:
In: The leadership quarterly: an international journal of political, social and behavioral science, Band 23, Heft 1, S. 81-93
In: Organization: the interdisciplinary journal of organization, theory and society, Band 12, Heft 6, S. 889-917
ISSN: 1461-7323
In this paper we present a feminist reading of the concept of Organizational Citizenship Behavior (OCB) and its components. We propose that although the OCB discourse in the literature is presented as gender-neutral, gender is deeply embedded within the concept. We reveal the gendered nature of the concept in two ways. First, drawing on a poststructural feminist perspective, the analysis examines the rhetorical nature of the text, the language and metaphors used in the definition of the concept of OCB and its different dimensions. Second, using a critical post liberal perspective, which considers gender as socially constructed and focuses on gender/power relations, the analysis explores how the constructs of the OCB concept are defined and enacted in ways which culturally differentiate men and women, and reveals the dynamics through which the use of this concept reproduces the gendered division of labor and inequality between women and men in organizations. The importance of this critique is that it highlights the theoretical concepts themselves, and shows that they not only reflect existing organizational work structures, but also contribute to the nature of these structures and help stabilize and reproduce the existing order. Finally, we conclude with a discussion of the possible negative aspects of OCB for both men and women, consider the implications of our analysis and point to future directions.
In: Routledge studies in leadership research
In: Human resource management review, Band 33, Heft 2, S. 100950
ISSN: 1053-4822
In: Human relations: towards the integration of the social sciences, Band 77, Heft 6, S. 832-863
ISSN: 1573-9716, 1741-282X
Why do women receive equal or better performance ratings than men in managerial assessment centers even when they are structured in ways that systematically disadvantage them? This study provides the first attempt to understand this managerial assessment center gender paradox using in-depth interviews with managerial assessment center evaluators for a large semi-military governmental organization. The study revealed that the managerial assessment center was a gendered environment in which organizational practices, language used, and the underlying logic establish and reinforce men as assertive or protectors and women as weak and in need of protection. In accordance with the managerial assessment center gender paradox, women were successful at the managerial assessment center despite systemic bias against them. Interpretive analysis revealed that women candidates generate discomfort that evaluators alleviate by increased attention to the extent to which they conform to gender ideology. We coin the term 'benevolence effect' to describe evaluators' tendency to over-valuate and advance women candidates who conform to traditional stereotypes of white femininity. The benevolence effect paradoxically contributes to the preservation and perpetuation of the sexual binary and the idealization of the abstract manager as male-bodied in the organization, even as it contributes to the promotion of women.
In: The leadership quarterly: an international journal of political, social and behavioral science, Band 27, Heft 4, S. 537-556
In: The leadership quarterly: an international journal of political, social and behavioral science, Band 18, Heft 1, S. 16-34
In: The leadership quarterly: an international journal of political, social and behavioral science, Band 29, Heft 5, S. 584-596
In: The leadership quarterly: an international journal of political, social and behavioral science, Band 28, Heft 4, S. 563-577
In: Journal of management education: the official publication of the Organizational Behavior Teaching Society, Band 40, Heft 3, S. 293-320
ISSN: 1552-6658
Transformational learning is a process resulting in deep and significant change in habitual patterns of identity, thought, emotion, and action, enabling new approaches to role enactment. This article explores how moving from a framework of dilemmas, which require solutions and one-sided choices, to a framework of paradoxes that embraces tensions and contradictions can contribute to meaningful transformational learning in the context of women's leadership development. Drawing on recent theories of paradoxes and on critical feminist theory, we propose a critical feminist pedagogy of paradoxes for developing women's leadership of social change enterprises. This perspective is put forth based on our analysis of an experiential course in a graduate gender studies program wherein participants take on leadership roles and interrogate them, by integrating theoretical discussions, reflection, and practical engagement in social activism. We use case studies from our students' experiences in the field and in the classroom to demonstrate and explore the use of paradoxical thinking for teaching complex modes of leadership. We then show how fundamental, unresolvable paradoxes can be generative of novel ways of enacting social change leadership. We suggest several advantages and implications that this critical feminist pedagogy of paradoxes can have on the development of women's leadership.
In: The leadership quarterly: an international journal of political, social and behavioral science, Band 23, Heft 3, S. 620-640
In: Group & organization management: an international journal, S. 105960112311582
ISSN: 1552-3993
While many aspects of the leader–follower relationship have been studied, we know very little about the role of leader–follower distance in relationships and organizations. In particular, we propose to go beyond the current definition and examine distance as malleable and enacted by leaders. We explore this as acts of "doing distance" via two studies. In the first, we utilized the Critical Incident Technique to collect events of enacted distance from 97 managers working in diverse sectors and organizations. Drawing on the qualitative findings, we develop a conceptual model of the context, goals, and behavioral practices of enacted distance. In the second study ( N = 543), we tested the proposed model using an experimental manipulation to examine the role of identity processes and levels (individual, relational, and collective) in leaders' doing distance. We identify specific managerial practices of doing distance and their related antecedents in terms of individuals' experiences and relationships, and discuss implications for theory and practice regarding distance in leader–follower relationships.
In: The leadership quarterly: an international journal of political, social and behavioral science, Band 28, Heft 1, S. 104-129
In: European journal of work and organizational psychology: the official journal of The European Association of Work and Organizational Psychology, Band 26, Heft 5, S. 724-740
ISSN: 1464-0643
This research was supported by a grant from the German Research Foundation awarded to RvD, NMJ and JAH (DI 848/15-1 and HA 6455/4-1). ; Objectives : To investigate whether citizens' adherence to health-protective non-pharmaceutical interventions (NPIs) during the COVID-19 pandemic is predicted by identity leadership, wherein leaders are perceived to create a sense of shared national identity. Design : Observational two-wave study. Hypotheses testing was conducted with structural equation modelling. Setting : Data collection during the COVID-19 pandemic in China, Germany, Israel and the USA in April/May 2020 and four weeks later. Participants : Adults in China (n=548, 66.6% women), Germany (n=182, 78% women), Israel (n=198, 51.0% women) and the USA (n=108, 58.3% women). Measures : Identity leadership (assessed by the four-item Identity Leadership Inventory Short-Form) at Time 1, perceived shared national identification (PSNI; assessed with four items) and adherence to health-protective NPIs (assessed with 10 items that describe different health-protective interventions; for example, wearing face masks) at Time 2. Results : Identity leadership was positively associated with PSNI (95% CI 0.11 to 0.30, p<0.001) in all countries. This, in turn, was related to more adherence to health-protective NPIs in all countries (95% CI 0.03 to 0.36, 0.001≤p≤0.017) except Israel (95% CI −0.03 to 0.27, p=0.119). In Germany, the more people saw Chancellor Merkel as engaging in identity leadership, the more they adhered to health-protective NPIs (95% CI 0.04 to 0.18, p=0.002). In the USA, in contrast, the more people perceived President Trump as engaging in identity leadership, the less they adhered to health-protective NPIs (95% CI −0.17 to −0.04, p=0.002). Conclusions : National leaders can make a difference by promoting a sense of shared identity among their citizens because people are more inclined to follow health-protective NPIs to the extent that they feel part of a united 'us'. However, the content of identity leadership ...
BASE