Suchergebnisse

The aim of this dissertation is to describe and explain the variation in the reform of implementation management in Croatia by looking at various social services. While the reform was based on principles of effectiveness, efficiency and participation in one segment of those services, in the other segment it was used for development of partisan patronage networks. While combining comparative strategy with the process tracing method, the dissertation focuses on six social services and relies on interviews with policy actors, official documents and statistical data to map and explain different reform outcomes. By using comparable case strategy, dissertation identifies two factors that led to differences in implementation of reformed social services and affected the capacity of political parties to use social policy reform as an instrument of patronage. Sufficiently institutionalized setting in which services were provided prior to the reform, with both dense working procedures and professional standards, reduces the ability of political parties to integrate political patronage into implementation management. In the case of a minimal or non-existent institutional setting, the involvement of service beneficiaries or actors advocating their interests constrains possibilities for party patronage. While employing the process-tracing method, the dissertation uses the notion of political metagovernance as a conceptual starting point and crafts a causal mechanism that can account for the distortive impact of partisan patronage on the reform of service provision. By analysing the case in which comparative analysis indicated distortions in the service provision, it reveals how the patronage-driven political executive inspired by network-based forms of governance failed to move traditional service provision into novel implementation mode but overly politicized the role of metagovernors instead while using the reform for the selective distribution of public funding and employment of party supporters as service providers. ; Svrha ovog doktorskog rada je analizirati ishode reforme javnog menadžmenta u Hrvatskoj razmatrajući implementaciju socijalne politike. Dok se u jednom segmentu socijalnih usluga reforma temeljila na principima djelotvornosti, štedljivosti i sudjelovanja građana, u drugom segmentu se iskoristila za omogućavanje stranačkog pokroviteljstva. Doktorat uspoređuje šest socijalnih usluga koje su bile obuhvaćene reformom, a jednu dodatno istražuje analizom procesa. Obje analize temelje se na intervjuima s akterima uključenima u dizajn i provedbu izabranih usluga, službenim dokumentima te na dokumentima i službenim podacima vezanima za provedbu izabranih socijalnih usluga. Komparativom analizom izabranih usluga, doktorat pokazuje da je uslijed reforme došlo do različitih oblika implementacijskog menadžmenta te identificira dva činitelja koji su doveli do razlika u implementacijskom menadžmentu izabranih usluga i koji su utjecali na mogućnost političkih stanaka da koriste reformu upravljanja za pružanje socijalnih usluga u svrhu političkog pokroviteljstva. Razvijen institucionalni okvir u kojem su usluge bile pružane prije reforme, karakteriziran gustim procedurama i profesionalnim standardima, pokazao se kao činitelj koji umanjuje mogućnost političkih stanaka da političko pokroviteljstvo ugrade u menadžment pružanjem javnih usluga. U uslugama u kojima je taj okvir bio nedostatno razvijen, uključenost samih korisnika u dizajn i pružanje usluge i/ili postojanje aktera koji zagovaraju i/ili štite interese korisnika pokazao se kao ograničavajući činitelj za stranačko pokroviteljstvo. Uz primjenu metode analize procesa, doktorski rad iskoristio je koncept političkog meta-upravljanja kao temelj za izgradnju kauzalnog mehanizma kojim se može objasniti način na koji je stranačko pokroviteljstvo negativno utjecalo na reformu upravljanja pružanjem usluga i pervertiralo je. Analizirajući slučaj u kojem je komparativna analiza ukazala na prisutnost "pervertiranog", politički opterećenog upravljanja pružanjem usluge, doktorat pokazuje mehanizam kojim je izvršna vlast politizirala reformski proces i iskoristila ga za favorizirajuću alokaciju javnih sredstava te zapošljavanje članova i podražavatelja stranke na vlasti.

The aim of this dissertation is to describe and explain the variation in the reform of implementation management in Croatia by looking at various social services. While the reform was based on principles of effectiveness, efficiency and participation in one segment of those services, in the other segment it was used for development of partisan patronage networks. While combining comparative strategy with the process tracing method, the dissertation focuses on six social services and relies on interviews with policy actors, official documents and statistical data to map and explain different reform outcomes. By using comparable case strategy, dissertation identifies two factors that led to differences in implementation of reformed social services and affected the capacity of political parties to use social policy reform as an instrument of patronage. Sufficiently institutionalized setting in which services were provided prior to the reform, with both dense working procedures and professional standards, reduces the ability of political parties to integrate political patronage into implementation management. In the case of a minimal or non-existent institutional setting, the involvement of service beneficiaries or actors advocating their interests constrains possibilities for party patronage. While employing the process-tracing method, the dissertation uses the notion of political metagovernance as a conceptual starting point and crafts a causal mechanism that can account for the distortive impact of partisan patronage on the reform of service provision. By analysing the case in which comparative analysis indicated distortions in the service provision, it reveals how the patronage-driven political executive inspired by network-based forms of governance failed to move traditional service provision into novel implementation mode but overly politicized the role of metagovernors instead while using the reform for the selective distribution of public funding and employment of party supporters as service providers. ...

U članku se razmatra transformacija procesa implementacije politike prema osobama s invaliditetom (OSI) u Hrvatskoj, koja je posljedica transformacije modela kreiranja politike prema OSI – iz medicinskog u socijalni, s tendencijom prema razvoju modela ljudskih prava. S obzirom na procesnu usmjerenost analize, implementacija se sagledava na temelju koncepta javnog upravljanja te se koristi teorijski okvir višerazinskog upravljanja Michaela Hilla i Petera Hupea, koji implementaciju shvaćaju kao operativno upravljanje. Konceptualiziraju se i analiziraju promjene aktivnosti operativnog upravljanja na razini sustava, organizacije i pojedinca kao posljedica spomenute transformacije modela. Analizom intervjua aktera politike i provedbenih dokumenata, kao dijela interdisciplinarnog istraživačkog projekta, autorice pokazuju da je u hrvatskoj politici prema OSI došlo do neujednačene transformacije na različitim razinama implementacije (sustav/organizacija/pojedinac). Tako je na razini sustava utvrđena prisutnost socijalnog modela s tendencijom daljnjeg razvoja okvira implementacije prema modelu ljudskih prava. Razinu međuorganizacijskih odnosa obilježava socijalni model, a na razini pojedinca tek se događa izlazak iz medicinskog modela. ; The paper studies the transformation of the process of implementation of the policy toward persons with disabilities (OSI) in Croatia, which arises as a consequence of the transformation of the model of policy-making toward persons with disabilities – from a medical to a social one, with a tendency for development of a model of human rights. Considering the process-based orientation of the analysis, the implementation is examined through the concept of public governance, by using the theoretical framework of multiple governance by Michael Hill and Peter Hupe, who understand implementation as operational governance. Changes of activities of operational governance at the systemic, organizational and individual levels as a consequence of the mentioned transformation of the model are conceptualized and analysed. Through an analysis of the interviews of policy actors and implementation documents, as part of an interdisciplinary research project, the authors show that Croatian policy toward persons with disabilities has seen non-uniform transformation at different levels of implementation (the system/organization/individual). At the systemic level, the existence of the social model with a tendency for further development of the implementation framework toward a model of human rights has been established. The level of inter-organizational relations is characterized by the social model, and at the individual level getting out of the medical model is only taking place.