Empowerment and Self Direction Relative to the Design and Governance of Personalized Service Arrangements
In: Développement humain, handicap et changement social: Human development, disability, and social change, Band 19, Heft 2, S. 57-68
ISSN: 2562-6574
The attempt to create services that are designed and directed by service users has been growing
in prominence in many human service sectors and has spawned a wide variety of policies, systems
and examples in many jurisdictions. This article has a focus on how decision-making and of this kind
can be operationalized by demonstrating how organizational authority can be transferred to and employed
by service users and their allies both singly and in conjunction with other parties. It describes
various levels of empowerment relative to service decision making as well as the common organizational
forms that user directed services have taken to-date.