Banking technology and the existence of a consistent output aggregate
In: Journal of Monetary Economics, Band 18, Heft 2, S. 181-195
10 Ergebnisse
Sortierung:
In: Journal of Monetary Economics, Band 18, Heft 2, S. 181-195
SSRN
Working paper
SSRN
Working paper
SSRN
Working paper
SSRN
Working paper
SSRN
In: Journal of service research, Band 11, Heft 4, S. 429-440
ISSN: 1552-7379
This article attempts to identify and assess the evolution of consumers' differential reactions to major service attribute classes that resulted from and were propagated by a severe financial crisis. The authors perform a longitudinal analysis, using correspondence analysis of square asymmetric matrices, on data generated from three different postcrisis time periods. The first period encompasses data during the 2 weeks after the crisis occurred, the second period assesses data 1 year later, and the third period refers to 5 years later. The results from the first and second periods both indicate the growing importance of credence attributes rather than search attributes compared with during the precrisis period. The third-period analysis indicates a reversal and greater importance of the search attributes that were important in the precrisis period. The results also reveal correlations with the type of banking organization. These findings point to important managerial implications; bank management's inability to realize the shift in consumers' attitudes failed to facilitate and expedite a resolution to the crisis.
In: Journal of policy modeling: JPMOD ; a social science forum of world issues, Band 16, Heft 6, S. 559-575
ISSN: 0161-8938
In: Journal of policy modeling: JPMOD ; a social science forum of world issues, Band 16, Heft 6, S. 559-576
ISSN: 0161-8938
In: EFA 2006 Zurich Meetings Paper
SSRN