Dynamics of Public Service Motivation: Attraction‒Selection and Socialization in the Production and Regulation of Social Services
In: Public administration review: PAR, Band 74, Heft 1, S. 101-112
ISSN: 0033-3352
26 Ergebnisse
Sortierung:
In: Public administration review: PAR, Band 74, Heft 1, S. 101-112
ISSN: 0033-3352
In: Public administration review: PAR, Band 74, Heft 1, S. 101-112
ISSN: 1540-6210
The literature on public service motivation (PSM) has typically focused on the relationship between motivation and public/private sector of employment, while the character of the work being performed has been neglected. Using panel surveys with pre‐ and postentry measures ofPSMamong certified Danish social workers, this article provides a unique design for investigatingPSM‐based attraction‒selection and socialization effects with respect to the choice between work related to service production or service regulation (controlled for public/private sector of employment). The article shows that thePSMprofiles of social work students predict their preference for one of the two types of work tasks but do not predict first employment in the preferred job. Conversely, postentry shifts in social workers'PSMprofiles result from a complex interplay between influences from both work task and sector.
In: Politica, Band 44, Heft 1, S. 66-86
ISSN: 2246-042X
In: International journal of public administration, Band 35, Heft 1, S. 58-69
ISSN: 1532-4265
In: International journal of public administration: IJPA, Band 35, Heft 1, S. 58-70
ISSN: 0190-0692
In: Review of public personnel administration, Band 43, Heft 1, S. 80-103
ISSN: 1552-759X
Leadership behavior only contributes to goal attainment in public organizations if the employees perceive the behavior. Given that studies on self-other agreement show large gaps in perceived leadership between leaders and employees, it is highly relevant to ask how HRM-programs such as leadership training can reduce these gaps. Based on a large randomized field experiment including 130 leaders and their 4,800 employees in the Danish municipality of Aarhus, this article compares how different types of leadership training affect gaps in perceived leadership. Results from pre- and post-intervention surveys show a decreased gap in leader-employee perceptions of verbal transactional leadership, while the gap in perceived distributed leadership did not change. This suggests that leadership training can make leaders' and employees' perceived leadership behaviors more aligned, but less so for employee-centered leadership approaches such as distributed leadership.
In: International public management journal, Band 21, Heft 4, S. 558-588
ISSN: 1559-3169
In: Review of public personnel administration, Band 38, Heft 1, S. 24-48
ISSN: 1552-759X
Public service motivation (PSM) has a documented, positive effect on job satisfaction—especially in the public sector. However, organizational characteristics such as red tape, hierarchical authority, and the absence of organizational goal specificity, which are often more present in public sector organizations, may have negative influences on the PSM–job satisfaction relationship. This study explores the impact of these organizational characteristics on sector differences in the PSM–job satisfaction relationship in a "hard case" setting. Using survey data with low-level, white-collar employees, we confirm a positive PSM–job satisfaction association in the public sector compared with the private sector, where we see a negative association. Furthermore, perceived red tape and the absence of organizational goal specificity have negative influences on job satisfaction; nevertheless, sector differences remain in the PSM–job satisfaction relationship when controlled for these organizational characteristics. This suggests that public or private sector status is more important for the PSM–job satisfaction relationship than other organizational characteristics.
In: International public management journal, Band 16, Heft 2, S. 252-274
ISSN: 1559-3169
In: Scandinavian political studies, Band 36, Heft 2, S. 153-176
ISSN: 1467-9477
Employees' pro-social motivation has been shown to be positively related to job satisfaction, especially when the perceived usefulness of the job to society and other people is high. There is, however, a lack of analyses which include both public and private employees, and it has not yet been studied whether the relationships are robust across welfare state regimes. This study therefore examines the moderated relationship between pro-social motivation and job satisfaction. Using data from the cross-national 2005 ISSP survey (14 countries, N = 10,630), it confirms that the relationship between pro-social motivation and job satisfaction is moderated by perceived usefulness of the job for society and other people. Usefulness again depends on the individual's employment sector (public versus private), and this public-private difference in perceived usefulness also varies between different welfare state regimes. This indicates that sector differences in how pro-social motivation affects job satisfaction depends on the broader institutional context, and the article therefore contributes with important knowledge for the recruitment and retention of motivated and satisfied employees in a period of changing public-private responsibilities in the provision of welfare services. Adapted from the source document.
In: Journal of public administration research and theory, Band 23, Heft 4, S. 899-898
ISSN: 1053-1858
In: Scandinavian political studies, Band 36, Heft 2, S. 153-176
ISSN: 1467-9477
Employees' pro‐social motivation has been shown to be positively related to job satisfaction, especially when the perceived usefulness of the job to society and other people is high. There is, however, a lack of analyses which include both public and private employees, and it has not yet been studied whether the relationships are robust across welfare state regimes. This study therefore examines the moderated relationship between pro‐social motivation and job satisfaction. Using data from the cross‐national 2005 ISSP survey (14 countries, N = 10,630), it confirms that the relationship between pro‐social motivation and job satisfaction is moderated by perceived usefulness of the job for society and other people. Usefulness again depends on the individual's employment sector (public versus private), and this public–private difference in perceived usefulness also varies between different welfare state regimes. This indicates that sector differences in how pro‐social motivation affects job satisfaction depends on the broader institutional context, and the article therefore contributes with important knowledge for the recruitment and retention of motivated and satisfied employees in a period of changing public–private responsibilities in the provision of welfare services.
In: International public management journal, Band 26, Heft 2, S. 281-304
ISSN: 1559-3169
In: Public administration: an international journal, Band 101, Heft 2, S. 500-521
ISSN: 1467-9299
AbstractDistributed leadership is the sharing of leadership tasks between managers and employees. This article demonstrates how a distributed leadership perspective adds to the public administration literature by including an important sensitivity to planned and nonplanned leadership. We propose a theoretical model that explains the impact of distributed leadership on employee outcomes which have a direct or indirect impact on organizational performance in public organizations contingent on alignment with individual leadership capacity and organizational goals. Our empirical analysis in the Danish hospital sector shows initial support for the expected relationships between distributed leadership and performance‐related employee outcomes such as job satisfaction and innovative behavior. This indicates that the distributed leadership perspective holds the potential to strengthen service delivery in complex public service organizations while there is weaker support for the notion that the positive impact of distributed leadership depends on individual leadership capacity and their support for organizational goals.
In: Review of public personnel administration, Band 42, Heft 4, S. 614-640
ISSN: 1552-759X
In recent decades, public administration has taken a great interest in leadership. However, this interest has been met with concerns that the effects of leadership are overestimated compared to other relevant organizational factors. In this article, we explore the relative importance of formal, vertical leadership, specifically transformational leadership, and horizontal relations, that is, the internal team relations, for different employee outcomes and user satisfaction. We argue that both factors may work through public service motivation (PSM). Based on survey data collected in Danish nursing homes linked with a user satisfaction survey and employee sickness absence data, we find that the internal team relations have the strongest association with some outcome measures, whereas others are more substantially related to vertical leadership. We further find that the relationship between transformational leadership and these outcome measures is fully mediated by PSM, whereas this is not the case with the internal team relations.