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Cover -- Half Title -- Title Page -- Copyright Page -- Foreword to the third edition -- Table of Contents -- 1: Introduction -- 1.1 Accept men as we find them -- 1.2 Meccano or dolls? -- 1.3 Types of human error -- 1.4 Two simple examples -- 1.5 Accident investigation -- 1.6 A story -- 1.7 Research on human error -- 2: Accidents caused by simple slips -- 2.1 Introduction -- 2.2 Forgetting to open or close a valve -- 2.3 Operating the wrong valve -- 2.4 Pressing the wrong button -- 2.5 Failures to notice -- 2.6 Wrong connections -- 2.7 Errors in calculations -- 2.8 Other medical errors -- 2.9 Railways -- 2.10 Other industries -- 2.11 Everyday life (and typing) -- 2.12 Fatigue -- 3: Accidents that could be prevented by better training or instructions -- 3.1 Introduction -- 3.2 Three Mile Island -- 3.3 Other accidents that could be prevented by relatively sophisticated training -- 3.4 Accidents that could be prevented by elementary training -- 3.5 Contradictory instructions -- 3.6 Knowledge of what we don't know -- 3.7 Some simple ways of improving instructions -- 3.8 Training or instructions? -- 3.9 Cases when training is not the best answer -- 4: Accidents due to a lack of physical or mental ability -- 4.1 People asked to do the physically difficult or impossible -- 4.2 People asked to do the mentally difficult or impossible -- 4.3 Individual traits and accident proneness -- 4.4 Mind-sets -- 5: Accidents due to failures to follow instructions -- 5.1 Accidents due to non-compliance by managers -- 5.2 Accidents due to non-compliance by operators -- 5.3 Actions to improve compliance -- 5.4 Alienation -- 5.5 Postscript -- 6: Accidents that could by prevented by better management -- 6.1 An accident caused by insularity -- 6.2 An accident due to amateurism -- 6.3 The fire at King's Cross railway station -- 6.4 The Herald of Free Enterprise

Review of previous edition:""Trevor Kletz's book makes an invaluable contribution to the systematic, professional and scientific approach to accident investigation"". The Chemical Engineer Fully revised and updated, the third edition of Learning from Accidents provides more information on accident investigation, including coverage of accidents involving liquefied gases, building collapse and other incidents that have occurred because faults were invisible (e.g. underground pipelines).By analysing accidents that have occurred Trevor Kletz shows how we can learn and thus be better able to preven