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AbstractThe article discusses the results of a research study on social work during COVID-19 in Slovenia. Governmental measures to prevent the spread of the disease have increased the need for assistance to various groups of people but at the same time limited their access to social services. The main research question was to what extent social workers and social services were able to reorganise and adapt to crisis conditions and how this relates to the role of social work in society. Data were collected using mixed methods: online survey and interviews with social workers. Content analysis and selective coding, thematic analysis and univariate descriptive statistics were used for data analysis. The analysis shows that the ability of social workers to respond to the growing and changing needs of people during the pandemic depended on the context in which they worked. Social work was perceived as more effective and responsive in social services where professional autonomy was assured and valued and where horizontal relationships existed between staff and management. The study contributed to a better understanding of the context in which the pandemic occurred and identified some structural barriers to successful social work that are internationally comparable and relevant.

The study is part of a comprehensive research project launched within the framework of COST Action "The pan-European Family Support Network: A bottom-up, evidence-based and multidisciplinary approach" (EurofamNet, code CA18123). In this project, an exercise of mapping international organizations on skills qualification in family support has been developed. The aim of this study was to examine the profile of organizations and analyze their web-provided content to identify, describe and catalogue available data on basic professional skills, promoted, developed, and applied in family support work. The final sample includes 88 international and European organizations working with families with children and youth in various fields (psychology, social work, health, law, etc.) identified by the snowball technique. Using the method of web-content analysis three interconnected maps of bodies in the field were developed, highlighting a general profile of the organizations, and a wide range of important professional skills of family support workforce were specified and ranked. Frequency analyses and contingency tables were carried out. The results show that most of the organizations in the field do not present a plain definition of skills framework listed generally or in a separate document; multidisciplinary approaches to family support skills are not yet common practice; and evaluations of skills or references to a standard framework are limited. Keywords: family support; skills; family support workforce; standards; content analysis. Studiul face parte dintr-un proiect de cercetare de anvergură, lansat în cadrul acțiunii COST – "Rețeaua pan-Europeană de suport pentru familie" (EurofamNet, cod 18123). În cadrul acestui proiect a fost dezvoltat un exercițiu de cartografiere a organizațiilor internaționale privind calificarea competențelor celor care activează în domeniul suportului familial. Scopul acestui studiu a fost de a examina profilul organizațiilor și de a analiza conținutul paginilor lor de web, pentru a identifica, descrie și cataloga datele disponibile despre competențele (skill[1]urile) profesionale de bază, promovate, dezvoltate și aplicate în cadrul muncii de suport pentru familie. Eșantionul final cuprinde 88 de organizații internaționale și europene ce lucrează cu familiile cu copii și tineri din diverse domenii (psihologie, asistență socială, sănătate, drept etc.), identificate prin tehnica bulgărelui de zăpadă. Folosind metoda analizei de conținut a paginilor de web au fost elaborate trei hărți interconectate a organizațiilor din domeniu, punând în evidență profilul lor general, precum și o gamă largă de skill-uri profesionale importante ale forței de muncă de suport familial a fost specificată și ierarhizată. Rezultatele arată că majoritatea organizațiilor din domeniu nu prezintă o definiție clară a unui cadru de competențe nici la modul general nici separat; abordarea multidisciplinară a competențelor profesionale (skill-uri) de suport familial nu sunt încă o practică comună; evaluările skill-urilor sau referința la un cadru standard sunt limitate. Cuvinte-cheie: suport pentru familie; competențe (skill-uri); forța de muncă pentru suportul familiei; standarde; analiza de conținut.