Co-producing, curating, and defining design knowledge in an online practitioner community
In: CoDesign, Band 15, Heft 1, S. 41-58
ISSN: 1745-3755
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In: CoDesign, Band 15, Heft 1, S. 41-58
ISSN: 1745-3755
Part 6: Cultural Differences and Communication Technology ; International audience ; China's Internet censorship practices are sophisticated and pervasive. Academic research and media reports have examined the Chinese government's varied, expansive methods of censorship and Chinese citizens' techniques of subverting them, but little attention has been paid to understanding how Chinese citizens think about censorship in their everyday lives. We conducted a qualitative study of Chinese mainland citizens who circumvented censorship. We found seemingly contradictory attitudes and practices among our participants. They showed proficiency at bypassing censorship, but were sometimes comfortable with censored information. They were willing to share sensitive information with others, but saw the benefits of limiting the public's access to information under certain circumstances. We examine how the complex, nuanced attitudes toward censorship resonate with the classic teachings of Confucianism, China's traditional philosophical and ethical system.
BASE
In: ACM transactions on social computing, Band 1, Heft 4, S. 1-22
ISSN: 2469-7826
Community of practice (CoP) is a primary framework in social computing research that addresses learning and organizing specific practices in online communities. However, the classic CoP theory does not provide a detailed account for how practices change or evolve. Against the backdrop of a rapidly changing occupational landscape, it is crucial to understand how people participate in online communities focused on practices that have a volatile nature, as well as how social computing tools can best support them. In this article, we examine user experience (UX) design as a volatile practice that has no coherent body of knowledge and lacks a concrete path for newcomers to become a UX professional. Our study site is the "/r/userexperience" subreddit, an online UX community where practitioners socialize and learn. Using a mixed-methods approach, we identified five distinct social roles in relation to knowledge production and dissemination in the online community of volatile practice. We demonstrate that knowledge production is highly distributed, involving the participation and sensemaking of community members of varied levels of experience. We discuss how online platforms support online community of volatile practice and how our findings contribute to the CoP literature.