Suchergebnisse

Abstract
The hypothesis of the study was that psychosocial risk factors are more common in industries involving intellectual work, such as education and public administration (Group 1), rather than in industries like construction, agriculture, and forestry where physical work is more common (Group 2). This hypothesis was confirmed and the important findings were that the most common psychosocial risk factors in Group 1 were staff conflicts, conflicts with managers and clients, also lack of time and having to communicate with clients during the working day. Violence, especially physical and psychological violence was a common risk factor in Group 1; mostly the client caused the violence. In Group 2 the most common psychosocial risk factors were overtime work, conflicts with managers, lack of time and having to communicate with clients during the working day. Overtime work was the most common risk factor in construction, agriculture, and forestry industries.

Abstract
There are many factors that affect the well-being and health of employees and the productivity of organisations. The aim of this study was to determine the impact of the Metal Age training programme (MA®) on the well-being of office workers, including investigation of work ability, the stress-causing factors and role of leadership. The study was carried out using questions from four international questionnaires about stress, leadership, and work ability. The intervention group had a training course between the surveys using the ME® method. Several employee stress-causing factors were identified: bad relationship with their workmates was mentioned by 94% of workers; competitive and strenuous atmosphere — by more than 80%; psychological violence or bullying at the workplace by more than 80%, and more than 75% of employee's could not relax after work. Wellness and microclimate in the workplaces were on a relatively high level: the average rating of seven Kiva questions was 7.5. The respondent attitude after ME® did not change significantly. Latvian office workers displayed moderate and good work ability (Work Ability Index, WAI 34.5–38.6). The best work ability was shown in the age group from 20 to 49 (WAI 34.8–39.4); work ability decreased with age. The best correlation was observed between Work Ability Index and "get into situations, that invoke negative feelings" (r = 0.26) and "carrying out ongoing tasks because of other intervening or more urgent matters" (r = −0.24). After ME® the reaction to some stress-causing factors was improved.