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While telework has been adopted widely in local governments because of the numerous potential benefits that it offers for the workforce, organizations, and society, little research has been done to examine if and how telework achieves expected worker outcomes in local governments. Drawing on insights from the social exchange and social exclusion theories, this article extends previous telework research by demonstrating the differential effects of telecommute and telework options on job satisfaction and performance of local government workforce. Data were collected through an online survey of workers at a large local government agency in California. Results showed that telework and telecommute options improved job satisfaction and performance of workers in the local government agency due to flexible work schedules and locations. In addition, telecommuters having more interpersonal interaction opportunities which reduce feelings of social isolation/work alienation experienced higher job satisfaction and performance than teleworkers.

A substantial number of federal employees have been teleworking due to its perceived benefits—time and location flexibility and better balance between family and work. Yet, managing teleworkers in public organizations can be challenging due to the added expenses associated with monitoring remote workers. Also, the unforeseen drawbacks of remote work may decrease teleworker satisfaction with telework programs. Drawing on insights from the political economy of hierarchy and institution theories, this study examines whether leadership commitment to telework and performance-oriented culture matter for federal teleworker satisfaction with telework programs. It examines two-year datasets of the 2008 and 2015 Federal Employee Viewpoint Surveys. The findings show that leadership commitment to telework, performance-oriented culture, and the enactment of the 2010 Telework Enhancement Act all play significant roles in enhancing federal teleworker satisfaction with telework programs.

This study examines what factors influence a local government's decision to permit its employees to telework. Drawing on insights from contingency theory, this study investigates how external forces influence California local governments' decisions regarding whether or not to permit telework for their employees. To examine this question, this article uses the 2010 International City/County Management Association survey data and the 2009 American Communities Survey by the U.S. Census Bureau as its primary data sources. The findings show that various contextual factors such as municipal climate protection efforts, citizen participation, population diversity, political institutions, and support from state legislators play a significant role in a city government's decision to permit telework for city employees.

While the current literature has focused on the various forms of accountability, the mediating role of professionalism in explaining the association between accountability and participatory governance has remained largely unexplored. This study aims to identify the critical role of professionalism by examining how public administrators and citizens perceived and dealt with conflicting accountability pressures in participatory governance. Through structural equation models with the Local Community Center Survey, the results show that from the citizen perspective, the perceived professionalism mediates the positive association between the level of procedural, performance, and political accountability and participatory governance.

While the current literature has focused on the various forms of accountability, the mediating role of professionalism in explaining the association between accountability and participatory governance has remained largely unexplored. This study aims to identify the critical role of professionalism by examining how public administrators and citizens perceived and dealt with conflicting accountability pressures in participatory governance. Through structural equation models with the Local Community Center Survey, the results show that from the citizen perspective, the perceived professionalism mediates the positive association between the level of procedural, performance, and political accountability and participatory governance. Adapted from the source document.

Whistleblowers play a critical role in revealing organizational wrongdoing. Even after the passage of the 1989 Whistleblower Protection Act and the 2012 Whistleblower Protection Enhancement Act, numerous studies find that public employees are still reluctant to report wrongdoing due to various forms of retaliation. Drawing on insights from a framework of predisposition and environmental perspectives, this study examines which type of factors—predisposed characteristics or organizational/environmental factors—are more influential and consistent in increasing the favorable perception of public employees about whistleblowing. To test the model, this study uses multiple waves of data including the 2013, 2014, 2015, and 2016 Federal Employee Viewpoint Surveys to perform agency-level analyses. The findings suggest that organizational/environmental factors increase favorable federal employee perception of whistleblowing over time while predisposed characteristics show inconsistent influence.