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Knowledge transfer and managers turnover: impact on team performance
In: Business process management journal, Band 25, Heft 1, S. 69-83
ISSN: 1758-4116
Purpose
The paper aims to investigate the emerging issue of knowledge transfer and organisational performance. The purpose of this paper is to investigate the importance of knowledge transfer in obtaining high and positive results in organisations, in particular, studying the role of managers' skills transfer and which conditions help to achieve positive performance.
Design/methodology/approach
The research analyses 41 cases of coaches that managed clubs competing in the major international leagues in the 2014–2015 season and that moved to a new club over the past five seasons. The authors employ a qualitative comparative analysis (QCA) methodology. According to the research question, the outcome variable used is the team sport performance improvement. As explanatory variables, the authors focus on five main variables: the history of coach transfers; the staff transferred; the players transferred; investments in new players and the competitiveness.
Findings
The overall results show that when specific conditions are realised simultaneously, they allow team performance improvement, even if the literature states that the coach transfers show a negative impact on outcomes. Interestingly, this work reaches contrasting results because it shows the need for the coexistence of combinations of variables to achieve the transferability of managers' capabilities and performance.
Originality/value
The paper is novel because it presents a QCA that tries to understand which conditions, factors and contexts help knowledge to be transferred and to contribute to the successful run of organisations.
Social media networks as drivers for intellectual capital disclosure: Evidence from professional football clubs
In: Journal of Intellectual Capital, Band 18, Heft 1, S. 63-80
Purpose
The purpose of this paper is to investigate the relationship between popularity in a social media network and a company's revenue, expenditure and market value. Additionally, social media networks are analysed as tools for both voluntary and involuntary intellectual capital (IC) disclosure.
Design/methodology/approach
These aims are analysed in the context of the football industry. An empirical analysis evaluates the correlations between team and player social media metrics from Facebook, Twitter, Google Plus, Instagram and their football club's market value, revenue and player transfer fees. Examples of timely IC disclosure are also reported.
Findings
The results indicate that popularity metrics in social media are determinants of the value of human and relational capital in professional football clubs. Popularity in social media positively correlates to market capitalisation, revenue and player transfer fees. Additionally, examples are provided to show how social media can be a tool for disclosing IC information in a relevant and timely manner.
Practical implications
From a strategic management perspective, the authors find that there are economic opportunities to be gained from managing social media platforms appropriately and that knowledge derived from social media needs to be used effectively by club managers, so that fans and followers can be transformed into consumers. One practical implication of this research is the need to hire social media experts that are able to develop, coordinate and manage digital communication strategies.
Originality/value
This paper presents an analysis of emerging changes in technology and communication platforms and different types of disclosure. It aims to demonstrate that the metrics derived from social media can be used as tool to disclose voluntary and involuntary information about IC – information that is particularly useful to investors because their shortage of tangible assets can make football clubs difficult to evaluate.
Changing the university system of management: A study on the Italian scenario
Over recent years, the Italian University System has been handling a phase of deep changes, which have had significant impact on its mission and on the way it operates. The most important of these changes have been to the organisation of universities, their recruitment procedures and in terms of improvements to the quality and efficiency of the university system itself. In this perspective, the objective of this research was to carry out a critical analysis of the process of change, with special reference to improving efficiency by making the transition from cash-based accounting to accrual accounting. In order to achieve this objective, the starting point was the legislation of reference that sets out the terms for the move to financial accrual accounting. A comparative analysis was then carried out at an international level, with the purpose of highlighting the strengths and weaknesses identified during the implementation of these new procedures within the public field. This was followed by an analysis of the details of the theory defining the accounting principles to be used in the process of preparing university's financial statements. Finally, the study identified the main critical points relating to implementation of the new accounting system, offering, at the same time, several thoughts concerning possible subsequent analyses on this topic.
BASE
Risk of an epidemic impact when adopting the Internet of Things: The role of sector-based resistance
In: Business process management journal, Band 22, Heft 2, S. 403-419
ISSN: 1758-4116
Purpose
– The purpose of this paper is to identify the main types of sector-based resistance that affect the success of the innovation, and specifically the Internet of Things (IoT), with particular reference to professional football, as a prime example of how institutions can prevent the IoT from being used. The starting point for the research is the assumption that innovation has to address institutional obstacles in the form of economic and cultural resistance. The main purpose of the paper, however, is to highlight resistance at individual level and resistance that is company specific and sector specific, in connection with the introduction of the IoT in professional sport, and the risk of an epidemic effect in relation to the general acceptance of (or opposition to) the IoT.
Design/methodology/approach
– Research is based on the qualitative analysis of a specific football industry case, with reference to the introduction of innovation within the sports sector.
Findings
– Sector-based resistance in the football industry can influence other sectors. Scepticism and lack of trust in the IoT vision create obstacles put in place by sectorial institutions. Sector-based resistance propels the obstacles to a more general level, affecting how the IoT vision is acknowledged in every business sector. This leads to a chain-reaction, whereby the general resistance induces sector-based institutions to delay the process of adopting IoT instruments, because of the unresolved cultural and economic issues.
Research limitations/implications
– This research, which examines how the potential of the IoT can be exploited, is based on a single case study.
Originality/value
– Supranational regulations addressing the introduction and governance of the IoT are important; however, sector-specific self-regulations must not be underestimated, because of the risk of general, widespread scepticism against the IoT.