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The subject of quantitative research is to examine the factors influencing citizens' attitudes towards assisting vulnerable people and volunteering during natural disasters. In this paper, the authors examine the relationship between gender, age, level of education, marital status, employment, income level and perception of personal religiosity, and the attitudes to assisting vulnerable people and volunteering. Multiple-point random sampling was used to survey 2500 citizens in the area of 19 local communities endangered by the consequences of natural disasters. The results of the survey show that 29% of respondents would provide assistance to vulnerable people in the form of money, 18,2% in the form of food and water, 21,6% in clothing and footwear, 23,3% would volunteer, while 4,6% would engage in shelter centers for endangered people. In addition, it was found that there was no statistically significant relationship between the attitudes towards providing assistance in the form of money and the employment status. As well as, attitudes about volunteering and provision of food and water assistance are not related to the employment status of respondents, etc. The results of the research can be used to improve the management system in natural disasters and to create appropriate educational programs for establishing a more efficient and comprehensive system of assistance to vulnerable people and the operation of volunteer organizations.