Suchergebnisse

Cover -- Hinweis zum Urheberrecht -- Titel -- Impressum -- Table of contents -- Who this book is for -- How to use this book -- 1 Introduction -- 1.1 Not just language -- 1.2 What makes communication difficult? -- 1.3 Communicating across cultures -- 1.4 Assess your communication skills -- Part 1: Fundamentals of communication -- 2 Getting your message across -- 2.1 Ask yourself -- 2.2 Thinking about communication -- 2.3 Strategies for getting your message across -- 2.4 Language phrases: what should you say? -- 2.5 Exercises -- 3 Listening effectively -- 3.1 Ask yourself -- 3.2 Thinking about listening -- 3.3 What is your typical listening style? -- 3.4 Strategies for effective listening -- 3.5 Language phrases: what should you say? -- 3.6 Exercises -- 4 Dealing with different communication styles -- 4.1 Ask yourself -- 4.2 Thinking about communication styles -- 4.3 Strategies for dealing with communication styles -- 4.4 Language phrases: what should you say? -- 4.5 Exercises -- 5 Managing your mindset -- 5.1 Ask yourself -- 5.2 Thinking about mindsets -- 5.3 Strategies for managing your mindset -- 5.4 The "D.I.E." model of thinking -- 5.5 Developing a positive mindset -- 5.6 Language phrases: what should you say? -- 5.7 Exercises -- Part 2: Essential skills for international teams -- Forming relationships -- 6 Networking for success -- 6.1 Ask yourself -- 6.2 Thinking about networking -- 6.3 Strategies for networking -- 6.4 Language phrases: what should you say? -- 6.5 Exercises -- 7 Building trust -- 7.1 Ask yourself -- 7.2 Thinking about trust -- 7.3 Strategies for building trust -- 7.4 Language phrases: what should you say? -- 7.5 Exercises -- 8 Creating a team culture -- 8.1 Ask yourself -- 8.2 Thinking about team culture -- 8.3 Strategies for building a team culture -- 8.4 Language phrases: what should you say? -- 8.5 Exercises.