Suchergebnisse

Purpose
The purpose of this paper is to analyze how the application of gamification promotes employee motivation and engagement in the workplace. This study sought to identify gamification characteristics, examine motivation and engage at work to relate them to different game designs.


Design/methodology/approach
A qualitative exploratory study of multiple cases involving four companies located in Brazil's southern region. These companies use gamification with their employees or companies whose business offers gamification solutions focused on people management.


Findings
This multiple case study presented aspects and different approaches to gamification and serious games. Of the four case studies, the Bravi Quiz application was the most satisfactory case because of its attractive design.


Research limitations/implications
The research instruments prioritized the topic of gamification with its tools and applicability. The themes of motivation and engagement at work have been addressed but need further research.


Practical implications
The planning and application of gamification with the appropriate score, feedback and rewards are necessary to promote motivation and engagement in the workplace. Gamification must be linked to its systems and processes on its excellent progress because it is taken in isolation; it does not increase engagement and motivation.


Originality/value
This is one of the few studies dealing with gamification in human resource management by involving developers/instructors, managers and employees/users and different companies' tools. This study served as a comparison between the tools of gamification and serious games.

This paper proposes a model to analyze social capital in enterprise collaborative networks. We used qualitative and quantitative methods in a triangulation of information process. This model was built from a case study in an enterprise collaborative network, promoted by the Brazilian government. We focused on the identification of the social capital dimensions present in the network. We defend the importance of social capital evaluation in collaborative networks and the role of linking social capital, as an integrator concept. The "linking social capital" allows us to unify two approaches: one that considers only horizontal social relations and another that covers power relations. In this sense, we propose a model to analyze the linking social capital in collaborative networks, unifying the two different approaches.

The growth of cities often disordered brings several mobility challenges, both in guaranteeing public transport and creating pedestrian-friendly urban spaces. This paper aims to identify the walkability drivers in urban areas and investigate walkability behavior. The survey was carried out in southern Brazil, with a sample of 439 respondents. Data were subject to factorial analysis, regression analysis, and variance analysis. The analysis revealed four walkability drivers that explain pedestrian behavior: (i) infrastructure, (ii) traffic conditions and behavior, (iii) built and natural environments, and (iv) social relations. The results show that built and natural environments and social relations were the most significant aspects in explaining walkability's overall perception. Concerning socio-demographic aspects, the study points out that (i) men feel safer than women when walking in the neighborhood; (ii) the presence of trees and attractive places along the street increases the walking behavior of non-sedentary people; and (iii) the perception of the neighborhood's beauty increases with age. The research provides contributions regarding understanding the interrelated aspects of walkability behavior. Finally, the study offers relevant evidence for social researchers and urban planners by identifying walkability drivers and supporting political and academic debate elements.

O capital humano contempla o conjunto de habilidades, capacidades e conhecimentos de cada trabalhador, caracterizando-se como um importante elemento para fomentar a capacidade de inovação e a criação de vantagens competitivas sustentáveis, principalmente nas organizações intensivas em conhecimento, tais como as empresas que atuam na área de tecnologia da informação. Neste sentido, as corporações necessitam monitorar constantemente seus estoques reais de capital humano, avaliando, inclusive, a sua obsolescência. A partir destas perspectivas, o presente estudo objetiva caracterizar a obsolescência e os aspectos vinculados à aquisição do capital humano no contexto das empresas de tecnologia de informação. Para tanto, desenvolveu-se uma pesquisa de cunho qualitativo e quantitativo nas empresas vinculadas à Associação dos Provedores de Serviços e Informações da Internet (INTERNETSUL). Como principais resultados, identificou-se que os profissionais com formação em nível técnico e superior afirmam apresentar menores níveis de obsolescência do capital humano. Além disso, como formas predominantes de reduzir a depreciação de competências, destacaram-se o ensino superior e os cursos específicos na área. Por fim, em relação ao perfil dos profissionais, identificou-se que a autoaprendizagem é predominante em trabalhadores do gênero masculino, enquanto que profissionais com maiores níveis de escolaridade e tempo de experiência dispendem mais tempo para as atividades de aprendizagem no trabalho.

Helena Del Bianco é uma profissional de destaque em sua área de atuação: gestão de recursos humanos. Após diversas oportunidades de crescimento em sua carreira, Helena foi contratada para atuar como gestora na referida área, em uma indústria metalúrgica de médio porte. Naquele momento, a empresa tinha diversas necessidades de mudanças e melhorias na área de recursos humanos, porém, após realizar um diagnóstico situacional, Helena encontrou resistência por parte dos dirigentes da empresa em implantar as mudanças. A nova gestora tinha dúvidas sobre a sua permanência na organização, pois, ao mesmo tempo em que se sentia desafiada pela situação, questionava se seus esforços gerariam frutos e alavancariam sua carreira. O objetivo deste caso de ensino é estimular a reflexão sobre temas, como: perfil dos profissionais da área de gestão de recursos humanos, captação e integração, avaliação de desempenho, treinamento e desenvolvimento, clima organizacional, liderança e monitoração de pessoas. O caso oportuniza que o discente se coloque no papel da gestora Helena Del Bianco e que possa tomar decisões acerca da problemática apresentada. A utilização deste caso é indicada em disciplinas relacionadas à gestão de recursos humanos, especialmente em cursos de graduação.

The sense of community can be understood as a sense of belonging to a collectivity, making citizens develop trust and awareness for collective action projects. This study aims to identify the livability dimensions and their relationship with the sense of community. The survey method was applied, and a sample of 392 residents of a Brazilian region was interviewed. The results show that three dimensions – (i) trust and safety; (ii) work and bridging relations; and (iii) housing and city performance - explain livability. Among these dimensions, Trust and Safety, and Housing and city performance have a significant relation to the sense of community, explaining 32.4% of the sense of community. These results point out elements for the elaboration of plans and public policies in the cities and as critical elements for future research.

Resumo O capital social é a soma dos recursos reais e potenciais de uma rede de relacionamentos de uma unidade individual ou social. O objetivo com a presente pesquisa foi entender como o capital social contribui para o desenvolvimento do turismo rural na Associação Rota das Salamarias, localizada na região Norte do Rio Grande do Sul. A pesquisa caracteriza-se como qualitativa, tendo como abordagem o estudo de caso, e quanto ao propósito pode ser definida como descritiva. Para a coleta de dados realizaram-se entrevistas semiestruturadas. Posteriormente, as entrevistas foram integralmente transcritas e realizou-se análise de conteúdo. Entre os principais resultados obtidos se destaca o fato de o turismo rural ser uma estratégia de desenvolvimento local que contribui para a geração de renda e para a manutenção das famílias em suas propriedades, fortalece o empreendedorismo familiar e amplia a relação entre as famílias que compõem a Rota. Também, identificou-se a relevância do crescimento econômico e do capital social reconhecido no formato de interação social proporcionado pela referida Associação, visto que essa coesão social fundamenta a construção de vantagens competitivas sustentáveis, dado que o conhecimento é adquirido e transmitido a todos que fazem parte da rede de parceiros, gerando riquezas para as propriedades e para a região da qual fazem parte.Palavras-chave: Capital social. Turismo rural. Associação Rota das Salamarias. Vantagens competitivas. Abstract Social capital is the sum of the actual and potential resources of a network of relationships of individual or social unit. The aim of this research was to understand how the social capital contributes for the development of rural tourism in Rota das Salamarias. The research is characterized as qualitative, with the approach of the case study, and regarding the purpose it can be defined as descriptive. For data collection semi-structured interviews were carried out. Subsequently, the interviews were fully transcribed and the content analysis was performed. Among the main findings stands out the fact that rural tourism is a local development strategy that contributes for the income generation and for the maintenance of families in their properties, strengthens the family entrepreneurship and expands the relationship between the families that make up the route. Also, it was identified the importance of economic growth and the social capital recognized in the interaction format provided by that Association, since this social cohesion supports the building of the sustainable competitive advantages, since knowledge is acquired and transmitted to everyone who is part of the network of partners, generating wealth for the properties and for the region to which they belong.Keywords: Social capital. Rural tourism. Association Rota das Salamarias. Competitive advantages.

Purpose: This research aimed to explore students' sustainability attitudes and behavioural intentions and their relation to energy use, to promote energy saving and decarbonisation in higher education settings. Methodology: We used a validated energy literacy survey to assess undergraduate students' attitudes and behavioural intentions towards energy-saving in two countries (Brazil and Belgium). The questionnaire, administered online, comprised 23 Likert scale questions and 3 questions eliciting socio-demographic information. Results were analyzed using a linear regression model and compared with previous research using the same energy literacy instrument. Findings: The research identified three dimensions of sustainable attitudes: Citizens' role, Scientists' role, and Government's role, explaining 65.5% of respondents' energy-related attitudes. Three dimensions of sustainable behaviours were identified, explaining 64.5% of energy-related behavioural intentions: Consumption of eco-friendly products, financially driven behaviours, and household energy saving. The linear regression model identified Scientists' Role, consumption of eco-friendly products and financially driven behaviour as the key predictors of student energy use. Differences between the two contexts also emerged. Originality: Student attitudes and behavioural intentions towards energy are an important element of campus decarbonisation and can act as a catalyst towards a carbon-free society. Although energy literacy research has been undertaken in the US and UK, this research is the first of its kind for Belgium and Brazil and the mode of analysis - using a linear regression model - differs from the earlier work, offering a novel methodological approach.

Purpose
The aims of this study is to put on the agenda discussions concerning the approach of sustainable goals and indicators, in terms of how they relate to each other and how to list their importance within a network of contemporary city management. From the millennium objectives experience, UN has launched the continuity of the development program, through the sustainable development goals (SDG), which have the purpose of giving support to local and regional governments for the 2030 agenda in local sphere. In the city context, sustainable development has also been approached in regulations, like ISO 37120: 2017 "Sustainable development of communities: Indicators for city services and quality of life". These instruments have in common the concern of offering parameters of public services to citizens and promoting in a uniform manner both social and economic growth of the urban environment.


Design/methodology/approach
The present study aims to compare these two sustainable development tools by means of a documentary analysis and to analyze the feasibility of the proposed indicators and their qualitative evaluation goals to improve citizens' quality of life.


Findings
The results suggest that the main urban challenges are related to unplanned urban growth and poor-quality public services, which generate a lack of commitment to enforce laws and to achieve sustainable development goals.


Originality/value
The study establishes bases for guiding the discussion to support managers and investors decisions to promote paradigm changes in the citizens' life and in the way cities are planned.

O processo acelerado de urbanização da sociedade é acompanhado de desafios vinculados às esferas sociais, ambientais e econômicas. Diante deste contexto, destaca-se a emergência do tema smart cities, sendo estas consideradas espaços nos quais ocorre a utilização adequada da infraestrutura disponível, visando melhorar a eficiência econômica e política, permitindo o desenvolvimento social, cultural e urbano. Com base nesta perspectiva, o presente artigo tem como principal objetivo caracterizar os estudos que vinculam os temas smart cities e desenvolvimento sustentável, além de identificar oportunidades de pesquisas futuras. Para tanto, realizou-se uma revisão sistemática de literatura, utilizando-se o suporte do software Alceste. Os principais resultados apontam a predominância de estudos qualitativos, abordando, principalmente, a dimensão ambiental da sustentabilidade e a dimensão sistêmica vinculada às smart cities, contemplando as tecnologias da informação e da comunicação. A partir destes achados, segure-se a realização de pesquisas futuras que considerem a dimensão social e econômica da sustentabilidade.

No mundo contemporâneo as complexas teias de relacionamentos sociais destinam pouco espaço para as ações individuais ou isoladas de agentes organizacionais, por isso o conceito de desenvolvimento está diretamente relacionado ao de capital social. Verifica-se que estas relações são caracterizadas por fortes laços de confiança e cooperação que remetem à formação, novamente, de Capital Social. Este estudo apresenta alguns dos principais conceitos sobre Capital Social e seus atributos constitutivos a fim de conectá-los às situações de cooperação existentes nos movimentos associativistas interorganizacionais no Estado do Rio Grande do Sul, através do Programa Redes de Cooperação.

Purpose
This study aims to explore students' sustainability attitudes and behavioural intentions and their relation to energy use, to promote energy saving and decarbonisation in higher education settings.


Design/methodology/approach
The authors used a validated energy literacy survey to assess undergraduate students' attitudes and behavioural intentions towards energy saving in two countries (Brazil and Belgium). The questionnaire, administered online, comprised 23 Likert scale questions and three questions eliciting socio-demographic information. Results were analysed using a linear regression model and compared with previous research using the same energy literacy instrument.


Findings
The research identified three dimensions of sustainable attitudes: citizens' role, scientists' role and government's role, explaining 65.5% of respondents' energy-related attitudes. Three dimensions of sustainable behaviours were identified, explaining 64.5% of energy-related behavioural intentions: consumption of eco-friendly products, financially driven behaviours and household energy saving. The linear regression model identified scientists' role, consumption of eco-friendly products and financially driven behaviour as the key predictors of student energy use. Differences between the two contexts also emerged.


Research limitations/implications
Individual action to improve energy saving is necessary, but not sufficient for decarbonisation. However, student attitudes and behavioural intentions towards energy are an important element of campus decarbonisation: these "micro" experiments can become a "network" searching for synergies at the campus level (in collaboration with the neighbourhood) and act as a catalyst towards a more profound carbon-free society. Limitations of the research include the use of a survey to ascertain estimates of energy use; however, the study offers a model for further research and a mode of analysis that would be useful to other researchers.


Practical implications
This research enables universities to better understand the drivers and barriers to student energy-saving activities and thereby promote decarbonisation on campus. This is a crucial underpinning in the creation of sustainable universities, linking education and campus developments. This survey was one of the catalysts to set up a total new maintenance energy performance contract (MEPC) at one of the authors' institutions, where energy efficiency was realised alongside other sustainability aspects, such as water saving, circular renovation and waste reduction.


Social implications
This research illustrates the challenges and opportunities of working with key stakeholders in university settings for university-based decarbonisation efforts. Intensive involvement of students and teachers in the new MEPC offers an example of co-creation with building "users" – which may have implications for other university building developments. Increasingly, universities need to consider the need for a new business model in which shared and multiple value creation is a key feature. Treating societal challenges as business opportunities is an important new dimension of corporate strategy and a powerful path to social progress, which higher education institutions should not overlook.


Originality/value
Student attitudes and behavioural intentions towards energy are an important element of campus decarbonisation and can act as a catalyst towards a carbon-free society. Although energy literacy research has been undertaken in the USA and UK, this research is the first of its kind for Belgium and Brazil, and the mode of analysis – using a linear regression model – differs from the earlier work, offering a novel methodological approach.

This study proposes an instrument to evaluate territorial social capital as a collective resource, found in the cooperation, trust and reciprocity relations. The evaluation of the territorial social capital was done in three neighboring areas in southern Brazil. These territories have common cultural aspects, although they have experienced different patterns of development. The results show that the territorial social capital can be analyzed according to four factors in this order: proximity, territorial anchorage, reciprocity and collective memory. The proximity and the territorial anchorage are the most powerful factors to explain social capital in these territories.