Suchergebnisse

Government Transformation Program (GTP) is a social innovation program aimed to transform Malaysian public services, and social affairs, such as improving integrity of public servants, national security, education, public transport, rural development and the cost of living in order to increase social wellbeing. The objectives of this study are to identify the differences in the acceptance of social innovation, particularly GTP and to examine factors influencing the acceptance among urban and rural communities. Through this comparison, the government can focus its GTP advocacy in urban and rural areas based on the factors that have been identified. This research used a survey of 200 people around Kuala Lumpur and one of the FELDA settlements in Kulai, Johor. Data were analyzed using multiple regression analysis. In terms of acceptance level, the study found that rural communities are more receptive to GTP compared to urban communities. Factors influencing the acceptance of GTP among these two communities are also different. For the urban communities, the influencing factors are usefulness and self efficacy, while among the rural communities, are compatibility, familiarity and self-efficacy.

Department of Information of Malaysia is one of the public organizations directly involved in the provision of information to the public. To ensure that all services rendered acceptable, organizational communication in the Department of Information should be given serious consideration so that each activity can be transformed properly. Therefore, this study was undertaken to assess organizational communication in a learning organization in order to see the extent to which employees have a description of social capital and support to the organization of learning activities. The main purpose of this study is to examine the relationship that is formed through the social interactions between workers and management by integrating the four aspects of social capital, namely social trust, institutional trust, social norms and networking. For this purpose, a total of 190 respondents from the Information Department headquarters staff in Putrajaya was selected for this study. The study uses questionnaires as research tool and analyses key findings using the Pearson correlation test to examine relationships between various aspects. The study also applied social capital theory as the basis of research framework the when analyzing findings. The results showed that staff describe positive social capital within the organization and consider organizational learning as a strategy to improve the performance of the department in the future.

Innovation is a key factor to bring about change. The government should formulate policies that are innovative to bring change to the nation. A government that enhances transformation, is a dynamic and progressive government. The Government Transformation Programme (GTP) in Malaysia, that is implemented in three phases started in 2010, is studied to examine how the programme is being accepted by the people. GTP is a programme that has never been implemented before. This programme emphasises more on performance and results of civil servants rather than budget spending. It also emphasises more accurately on planning. The aim is to produce high levels of accuracy and accountability of public employees and to provide rapid results in a short time as desired by the people. The 2011 GTP report showed that more than three million people have been positively impacted by this programme although it has only been implemented for two years. However, empirical studies found that people did not really feel the impact of the GTP programme. Although this programme was advocated through electronic and on-line media, many people still do not understand what is exactly the GTP and what are to be achieved through this programme.