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This article addresses a matter of potentially great social significance-Virtual Reality (VR) as a communication environment-from the point of view of social psychology. While it is easily recognized that technological research is deeply involved in the ongoing development of VR systems, there is no equal agreement about behavioral sciences having good reasons for both interest and concern in VR as medium. This paper reviews current research on the quality of VR experience and integrates it in a theoretical framework centered on self identity processes. The main issues are: which sense may be ascribed to the "consensual hallucination" experienced in VR? Which sort of fiction is peculiar to VR? Which influence can VR as a medium have on the construction of the self? We cannot reject in principle the idea that VR could, when fully developed, create alternative realities almost paralleling, in sensory richness, "conventional" realities. The "cyber" view, stressing the capability of VR to supply alternative, disembodied forms of community, cannot be dismissed as irrelevant: technologies nurture specific political, ideological, and also mystical beliefs as essential aspects of their moral foundation (and vice versa, ideologies can inspire specific technological projects).

Recent studies on social and organizational processes involved in computer-mediated communication (CMC) are discussed. A technological deterministic approach, which views CMC as inherently apt to support democracy in organizations, is challenged. Claims about equal access, overcoming socialbarriers, openness and de-individuation, are critically examined with reference to up-to-date literature. Our point, consistent with sociotechnical theory, is that CMC, especially in E-mail use, can alter rhythms and patterns of social interactions in ways both powerful and pervasive, neither positive nor negative in themselves, but shaped by local contexts of use. Stress on social identity processes involved in CMC is suggested as relevant to further research.

Discusses some issues related to the networking of an institution and presents the results of a field study. Institutions are bound not only to profit‐making but also to values and norms which shape their everyday lives; the introduction of computer technologies into institutional environments requires legitimization, not only in terms of time and money spared but also in terms of the perceived appropriateness of the new technological tools with respect to institutional goals. However, computer networks are not fixed objects, impermeable to the characteristics of the organizations in which they are introduced and used. On the contrary, they are configured by their users, to be adapted to their social environments. The field study, observed how members of an institution struggled to make sense of the introduction of a new computer network, and found that the final move in the process of legitimization was made by the institution itself, through a "committee for information technology", which produced a normative artifact defining the official policy of the institution negotiating the new computer infrastructure.