Measuring the performance of human service programs
In: Sage human services guides 71
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In: Sage human services guides 71
In: Sage human services guides 67
In: Public works management & policy: a journal for the American Public Works Association, Band 25, Heft 3, S. 199-200
ISSN: 1552-7549
In: Human services organizations management, leadership & governance, Band 38, Heft 4, S. 394-404
ISSN: 2330-314X
In: Administration in social work, Band 33, Heft 1, S. 127-128
ISSN: 0364-3107
In: Administration in social work: the quarterly journal of human services management, Band 33, Heft 1, S. 127-128
ISSN: 0364-3107
In: Public administration quarterly, Band 31, Heft 2, S. 130-158
This article presents a proposed model of performance-based contracting for human services. The model uses an expanded systems framework as an organizing theme, is based on the actual practices of a small purposeful sample of state human service agencies, and includes contractor financial risk and contractor data needs components. The purpose of the model is to provide a conceptual framework that can be used by government human service agencies to assess the various approaches to performance-based contracting and their implications. As prologue, a brief history of contracting for human services is presented. The historical review demonstrates that the current interest with performance-based contracting is the result of evolutionary changes in the concept of "accountability" in human service contracting that have occurred over the past 25 years.
In: Public administration quarterly, Band 31, Heft 2, S. 130-158
ISSN: 0734-9149
In: Nonprofit management & leadership, Band 17, Heft 1, S. 129-130
ISSN: 1542-7854
In: Administration in social work: the quarterly journal of human services management, Band 30, Heft 3, S. 109-111
ISSN: 0364-3107
In: Administration in social work: the quarterly journal of human services management, Band 30, Heft 3, S. 109-111
ISSN: 0364-3107
In: Administration in social work, Band 29, Heft 1, S. 63-77
ISSN: 0364-3107
In: Administration in social work, Band 26, Heft 4, S. 45-60
ISSN: 0364-3107
In: Administration in social work: the quarterly journal of human services management, Band 26, Heft 4, S. 45-60
ISSN: 0364-3107
In: Administration in social work, Band 24, Heft 3, S. 71-88
ISSN: 0364-3107