Critical Success Factors in Manufacturing Resource Planning Implementation
In: International journal of operations & production management, Band 11, Heft 4, S. 5-19
ISSN: 1758-6593
The implementation process of any information system is a
challenging task which becomes even more difficult when the system to be
implemented is complex and requires significant organisational change,
such as Manufacturing Resource Planning (MRP II). The study reported
here was conducted to identify factors which affect the success of the
implementation. This study extends prior research in the MRP II
implementation area by evaluating more specific aspects of environmental
and methodological factors such as an organisation′s willingness to
change and consultant involvement in the MRP II implementation. This
empirical study determined the association among environmental factors,
methods of implementation, and MRP II success. A conceptual
implementation model was developed and factors were identified which
were associated with two measures of MRP II success. Two environmental
factors and twelve methodological factors were identified as being
associated with MRP II success. Based on the results of the study, an
awareness and understanding of these factors will increase the success
of future MRP II implementations.