Suchergebnisse

AbstractAgile refers to a work management ideology with a set of productivity frameworks that support continuous and iterative progress on work tasks by reviewing one's hypotheses, working in a human‐centric way, and encouraging evidence‐based learning. In practice, public administrations have started to use agile principles and methods to plan projects, work in short sprints, iterate after receiving feedback from stakeholders, and apply a human‐centric approach to arrive at prototyped solutions. To understand the opportunities and challenges public servants perceive when they are asked to apply agile work practices, I conducted focus groups to study the social affordances of agile governance that need to be in place for public servants to adopt an agile mindset and its related practices. As a result of the exposure to agile work practices, public servants are either able to perceive its affordances and are willing to adopt agile, they falsely perceive them or they even remain hidden from them leading to a rejection of agile.

Die digitale Transformation der öffentlichen Verwaltung umfasst die Neukonzeption von internen und externen Verwaltungsleistungen. In Deutschland ist dieses Reformvorhaben maßgeblich durch das Onlinezugangsgesetz (OZG) angestoßen worden, auf dessen Grundlage bis 2022 alle Verwaltungsleistungen digital umgesetzt werden sollen. Basierend auf Interviews mit Digitalisierungsexperten der deutschen öffentlichen Verwaltung schlägt dieses Thesenpapier Verbesserungsmaßnahmen für die Umsetzung des OZG vor, so dass digitale Verwaltungsleistungen im Sinne der Nutzer neu konzipiert werden können.

Abstract
Social media measurement is important for understanding an organization's reach and engagement with its audiences. In response to Warren Kagarise and Staci M. Zavattaro's question about what works in social media measurement, this article discusses how public administration researchers and practitioners are using social media data that they can easily collect from social media platforms and contrasts these practices with data measurement efforts that can provide deeper insights for evidence‐based decision making. This evidence includes interactivity and connectivity among citizens, attributes of network actors, and network structures and positions to understand how content travels through the network and who are the influential actors.