Suchergebnisse

Purpose
– This study aims to describe an assessment methodology of e-Government readiness through an empirical study that investigates collaborative needs in operating effective governance at root-level public service delivery in a developing country context. Broader methodology that accommodates collective functions of the government should be used while assessing the readiness of e-Government implementation.


Design/methodology/approach
– The study is based on interview data collected from a total of 13 government officials, 21 elected representatives and 106 targeted citizens in the local government of Bangladesh.


Findings
– Through a qualitative case study, this paper empirically investigated a proposition of e-Government readiness within local government cases. The findings of the study may help rectify existing assessment methodologies in e-Government implementation.


Research limitations/implications
– The data analysis used a collaborative perspective subjectively rather than focusing on the objective manner to capture technological aspects.


Practical implications
– This finding could benefit various e-Government initiatives in developing countries, especially for addressing critical collaborative needs of e-Government implementation.


Social implications
– The findings of the paper represent social perspectives of new e-Government system implementation.


Originality/value
– The study proposed a holistic methodology of e-Government readiness assessment that can broaden existing assessment methodologies.

Purpose
– The knowledge of artefact design in design science research can have an important application in the improvement of decision support systems (DSS) development research. Recent DSS literature has identified a significant need to develop user-centric DSS method for greater relevance with respect to context of use. The purpose of this paper is to develop a collective DSS design artefact as method in a practical industry context.


Design/methodology/approach
– Under the influence of goal-directed interaction design principles the study outlines the innovative DSS artefact based on design science methodology to deliver a cutting-edge decision support solution, which provides user-centric provisions through the use of design environment and ontology techniques.


Findings
– The DSS artefact as collective information technology applications through the application of design science knowledge can effectively be designed to meet decision makers' contextual needs in an agricultural industry context.


Research limitations/implications
– The study has limitations in that it was developed in a case study context and remains to be fully tested in a real business context. It is also assumed that the domain decisions can be parameterised and represented using a constraint programming language.


Practical implications
– The paper concludes that the DSS artefact design and this development successfully overcomes some of the limitations of traditional DSS such as low-user uptake, system obsolescence, low returns on investment and a requirement for continual re-engineering effort.


Social implications
– The design artefact has the potential of increasing user uptake in an industry that has had relevancy problems with past DSS implementation and has experienced associated poor uptake.


Originality/value
– The design science paradigm provides structural guidance throughout the defined process, helping ensure fidelity both to best industry knowledge and to changing user contexts.