Suchergebnisse

ABSTRACTThe article describes a multi‐phase, in‐class simulation that employs problem‐based learning to teach operations and process‐improvement concepts as part of an undergraduate or graduate business course. The simulation is derived from a corporate Lean Six Sigma training activity and has been modified to introduce, demonstrate, and apply a wide range of business concepts relevant to operations and supply chain management, including the use of operational and financial performance measures in decision making. The activity is scalable for small‐ to medium‐size classes with multiple student groups and may be deployed as a stand‐alone, in‐class exercise spread over several class meetings or incorporated into a larger, semester‐long process‐improvement project for multiple student groups. The simulation emphasizes problem‐solving, teamwork, and intra‐firm cooperation in addition to 20–30 other business concepts, tools, and measures that may be incorporated.

ABSTRACTThe article describes a project that employs problem‐based learning (PBL) to teach the Lean Six Sigma (LSS) methodology as part of an undergraduate or graduate business course. It is scalable to a variety of course delivery and schedule formats, and uses data sets that can create distinct problem‐solving scenarios for up to 16 student teams. It exploits available internet resources for supplemental information, thus requiring no physical setup or experimentation, and eliminating material costs. The project provides a complex business problem in a familiar setting, allowing students to focus their learning efforts on technical mastery of concepts and tools rather than underlying business descriptions. It emphasizes critical thinking, team work, and project management, in addition to the fundamental concepts and supporting tools of the process improvement method.