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In the spirit of dystopian science fiction, this story imagines marketing in a near future. A reader might recognise that there is a relationship between aesthetic forms (stories) and the dramas that play out in society and so although this is fiction, it is also about the critical concerns that are emerging in the use of corporate technologies. The story draws from theory that suggests our most intimate relationships are embedded in and create market structures, and on theory that accounts for how technology (and especially AI) has significant impact on market practices. Core ideas also reference my previous and ongoing research on the imagination, on marketplace relationships and on digital virtual consumption, and from previous accounts of AI and market/political systems in speculative fictions. I invite the reader to reflect on the sorts of dominating human–technology–market relationships that may be with us soon, and on the risk of perverse instantiations in commercial AI deployment. Overall the tone is critical, but themes are also presented as ambiguous, recognising the seductive quality of marketing technologies.

Abstract
This paper explores the development of brand placement in digital games using focus groups with game‐players. Growth in in‐game brand placement is explained by game developers' financial and creative priorities and experimentation in marketerss' use of media. The external context of game‐play is then examined based on explanations of the non‐material aspects of consumer behaviour. Internal game processes are also reviewed, including psychological processes that are likely to be of interest to marketers. The reported experiences of players are then considered in terms of these processes. Findings seem to support the use of brand placement in games. Players easily recall encounters with brands during game‐play and are generally positive about these experiences, suggesting that brands increase realism because it allows individuals to create and explore consumption‐based daydreams. However, some players reject brand placement, preferring in‐game fantasies that are independent of mundane commodities. The findings also raise issues related to the ways in which individuals may use digital games to reflect on our consumer society and this raises a question of the degree to which digital games may support or oppose existing consumer cultures. Other problems for managers wishing to use this technique were revealed by the repetitive nature of games which may cause message wear‐out, and by playerss' frustration with aspects of a game which may lead to negative evaluations of in‐game brands.

Copyright © 2006 John Wiley & Sons, Ltd.

This article shows how Script Analysis can produce new marketing theory by applying it to contemporary shopping behaviour via British novelist Madeleine Wickham's novel, Confessions of a Shopaholic. We show how Becky Bloomwood, the central character, is a Scripted Shopaholic for whom shopping is the activity around which everything else in her life falls in and out of place. In presenting a Scripted Shopaholic Racket System, we theorize: how shopping is used to structure time and relationships with others; the role of injunctions and attributions and related discounting in fulfilling shopping scripts and the possibility of freedom from excessive shopping scripts. We therefore bring together psychoanalysis, literary texts and shopping theories to generate new insights about why people shop (and often shop too much) and how such behaviours might be transformed.

In this article we extend theory relating to the imagination and markets by reviewing explicit and implicit work in marketing, consumer research and sociology, drawing on a broader literature that provides a more comprehensive characterization of imagining. We map consumption in the imagination in order to better define the concept and to differentiate forms of imagining according to a number of characteristics that are identified in the literature. These are as follows: (1) temporal location, (2) range of emotions, (3) degree of elaboration, (4) level of abstraction (5) purpose, and (6) prompts. We also consider the role of consumption in terms of its level of presence and absence in the imagination. We then present a trajectory of consumption in the imagination that seeks to account for the relationships and movements between forms of imagining and the marketplace, noting the importance of the imagination in terms of implications for macro-level market structures and individual consumption practice.

Digital media present opportunities for new types of consumption including desiring, buying, collecting, making, and even selling digital virtual goods. To these activities we can add those taking place in virtual communities of consumption, online shops, brand websites, and online auction houses that together amount to a vast new landscape of consumption. Digital virtual consumption motivates concatenated practices which produce meaningful experience for their users as well as market opportunities to profit from them. Consumers create and maintain elaborate wish lists, engaging with simula.

Abstract


In this paper we document practices associated with selecting and selling previously owned goods through the online auction house and marketplace, eBay. More specifically, we discuss the processes through which the economic or exchange values of previously owned goods are re‐activated and the role eBay plays in facilitating such practices. Drawing from phenomenological interviews with heavy eBay users from various backgrounds living in the South of England, we discuss key emerging themes on the ways in which eBay is used for the disposal of goods. We find that eBay fuels practices of disposal that may encourage the transformation of the humble pre‐owned good into valuable stock. Besides those curative practices which have been captured in previous research into the divestment of possessions we find that work of another kind is required to move a used good back to a commodity phase in its career. We see this as turning used goods into stock. This transformation accelerates a good's biography as it enters the realm of the owned possession and then quickly returned to a sphere of exchange. In such process, goods become assets which are reinvested to fuel promiscuous consumer behaviours.

Copyright © 2009 John Wiley & Sons, Ltd.

AbstractThis research explores the adoption of the Web throughout the buying process within high‐value, high‐involvement product categories (the car sector). Diffusion of innovations (Rogers, 1983) and innovation resistance Ram and Sheth (1989) theories are utilised and found to be useful. The research is exploratory, based on eight qualitative, semi‐structured individual interviews with potential car buyers. Findings indicate that there is resistance to adopting online car purchase overall, but relative advantage is recognised at the early, information seeking stages. Consumers use the Web to improve the balance of power between themselves and car salespeople. Innovation resistance during later stages, result from the need for personal experience of the product prior to purchase, ie test driving, as well as the uncertainty regarding after‐sales support. Further resistance comes from a reluctance to give up the social aspects of car buying and a perceived inability to negotiate with websites. It is suggested that organisations operating in these markets should focus Web activities on information provision, or opt for a hybrid strategy using both online and offline channels. Copyright © 2002 Henry Stewart Publications.

This article brings together theories of institutional logics and the exploration of the lives of tweens in Pakistan to understand how emerging consumption practices fit within Pakistani children's daily lives, and how institutional complexity that includes the dominance of religion under Pakistani Islamization is negotiated to separate and maintain the differences between them. We identify resolutions to asymmetrical institutional complexity in the consumption of character T-shirts: spatial–temporal practices, visual practices, symbolic substitution practices and single logic practices. We contribute to an understanding of how consumption happens in an Eastern Muslim culture, and how multiple institutional logics shape the consumption practices of children, by articulating how halal consumption practices, far from being essentialist, or presented as market segmentation, form from negotiations and reflections at the boundaries where Islam and Market logics meet.

ABSTRACTIn this paper, we position inter‐personal borrowing as a form of non‐market mediated access‐based consumption, a distinct form of exchange that is complex and inherently ambiguous, and a form of consumption that is under researched. We argue that the temporary transfer of possession is a defining feature of borrowing, which causes ambiguity to arise out of an object being simultaneously active in more than one network; a good can often be different things to different people at the same time. From our empirical data, we establish two emergent themes or forms of ambiguity inherent in borrowing. First, we consider the ambiguity of relationships with goods and people. We note that borrowing is significant in forming and maintaining relationships, but also that relationships to goods are significant in determining lending and borrowing practices. Second, we consider the ambiguity of ownership and find that borrowers make appropriation attempts, such that borrowed items may be temporarily treated as profane, before being re‐sacralised by the borrower and then re‐incorporated by the lender into their active network of possessions. The unique characteristics of borrowing identified in our study offer an opportunity to better understand the ambiguity, or 'messiness', within an object's social life that is not contained within existing work on the biography of goods. Copyright © 2014 John Wiley & Sons, Ltd.

Relationships have been normalized in marketing theory as mutually beneficial, long-term dyads. This obscures their emotional content, ignores critical conceptualizations of corporate exploitation and fails to capture the range of possible marketplace relationship forms, including those that may result from individuals' biographical psychology and that lead to repeated dysfunctional exchanges. In this article, we offer Berne's (1964) transactional analysis (TA) as a way to uncover the biographical psychology that informs marketplace relationship structures and their accompanying emotions and to provide a critique of such arrangements. We first explain TA, its origins, its relationship with psychoanalysis, its limitations and contemporary extensions beyond therapy. We then present the structural basis of marketplace relationships from a TA perspective, before illustrating how a game in TA can be applied through an analysis of the iPhone and related mobile phone contracts and the Games If I didn't Love Apple and Smallprint. Finally, we discuss the implications of such an approach for transforming market practices based on recognition of marketplace Games and their modification.

COVID-19 disrupted 'non-essential' work and consumption, providing an unparalleled opportunity to examine work-and-spend culture, which we do via 44 in-depth interviews that capture experiences and reflections during UK lockdowns. Deploying Graeber's conceptualisation of 'bullshit jobs' and related critiques of consumption, we first consider the possibility that contemporary work-and-spend lifestyles may deny the normative separation of work as worthy toil and consumption as its pleasurable opposite. Within such experience, and in addition to Graeber's bullshit jobs, we find a parallel in bullshit consumption at work, in order to work, and because of work. Yet our findings also highlight that when freed from bullshit, participants engage in more caring practices for the self, others, and their possessions. We propose that much of our work-and-spend lives might be bullshit: routines that promise status, virtue, freedom, and pleasure, but feel meaningless, while displacing satisfying experiences of care. We conclude that a focus on subtractive logics – cutting the bullshit! – can activate both new critiques and optimism about societal arrangements.

The organizational benefits of digital technologies are increasingly contrasted with negative societal consequences. Such tensions are contradictory, persistent and interrelated, suggesting paradoxes. Yet, we lack insight into how such apparent paradoxes are constructed and to what effect. This empirical paper draws upon interviews with thirty-nine responsibility managers to unpack how paradoxes are discursively (re)constructed and resolved as a rhetoric of 'balance' that ensures identification with organizational, familial and societal interests. We also reveal how such 'false balance' sustains and legitimizes organizational activity by displacing responsibilities onto distant 'others' through temporal (futurizing), spatial (externalizing) and level (magnifying / individualizing) rhetorical devices. In revealing the process of paradox construction and resolution as 'balance' in the context of digitalization and its unanticipated outcomes, we join conversations into new organizational responsibilities in the digital economy, with implications for theory and practice.