Suchergebnisse

Intensive or inadequate management of tourism and related development may affect the nature, integrity and the dominant features of an area. Local communities hosting tourism often are the weaker link which interacts with guests and service providers within the tourism value chain. Therefore, tourism development should embrace the paradigm of sustainability by improving the living conditions of host communities, ensuring efficient use of the resources available, and valorizing and preserving local heritage and traditions from any damages or loss. This paper examines the extent to which tourism development may affect social, economic, and environmental conditions of communities of the Sud Department of Haiti particularly Les Cayes. To meet the objective of this paper, we surveyed of 453 residents and examined their views on the influence of tourism development in the region. By using conducting this survey, we gathered insights on what is considered significant for the respondents, and also an assessed the influence of number of residents, place of residence, and coastal vs. Inland on residents' perceptions.

PurposeTo date, many firms tend to use corporate social responsibility (CSR) communication and marketing as a means to offset their irresponsible behaviors and unscrupulous business practices. Often time, they can easily get away with this in the context where the institutional settings are weak, and corporate social irresponsibility (CSIR) and corruption are widespread. The purpose of this study is to explore stakeholders' attribution concerning CSR claims of four beverage manufacturing companies operating in America's poorest country (Haiti) where CSIR and corruption remain widespread. This study also explores whether there are differences in demographic characteristics (e.g. gender, corporate affiliation and education) regarding stakeholders' attribution of CSR claims of these companies.Design/methodology/approachGiven the exploratory nature of this study, an inductive research approach (qualitative plus quantitative) and supported by an interpretive approach were used.FindingsThe overall results of this study show that internal (employees) and external stakeholders alike consider the CSR claims of these companies as "cosmetic," with no significant difference in their affiliation. The results also show no significant differences in the age groups but significant differences in gender and level of education regarding stakeholders' attribution of firms' CSR claims.Originality/valueBy addressing firms' CSR claims from the perspectives of internal and external stakeholders through means of a mixed methods approach, this study adds an important contribution to the relevant literature.

AbstractThe first objective of this study is to demonstrate that the UN sustainable development goals (SDGs) remain beyond reach for the world's poorest economies by analyzing the trends in the worldwide governance indicators (WGIs), corruption perception index (CPI), the GDP per capita, and the human development index (HDI) using the case of 10 former European colonies (e.g., Burundi, Burkina Faso, Central African Republic, Guinea‐Bissau, Haiti, Madagascar, Niger, Sierra Leone, Togo, and the Democratic Republic of Congo). Second, this study compares three‐panel regression models (pooled OLS model, fixed‐effects model, and random effects model) to examine the influence of the WGIs on CPI, GDP per capita, and HDI and then derive the most appropriate model. Based on the results of these two objectives, a theoretical framework is drawn to provide specific recommendations to overcome some of the challenges to sustainable development in the selected countries.

Purpose: This study compares three different methods to predict foreign tourist arrivals (FTAs) to Sri Lanka from top-ten countries and also attempts to find the best-fitted forecasting model for each country using five model performance evaluation criteria.
Methods: This study employs two different univariate-time-series approaches and one Artificial Intelligence (AI) approach to develop models that best explain the tourist arrivals to Sri Lanka from the top-ten tourist generating countries. The univariate-time series approach contains two main types of statistical models, namely Deterministic Models and Stochastic Models.
Results: The results show that Winter's exponential smoothing and ARIMA are the best methods to forecast tourist arrivals to Sri Lanka. Furthermore, the results show that the accuracy of the best forecasting model based on MAPE criteria for the models of India, China, Germany, Russia, and Australia fall between 5 to 9 percent, whereas the accuracy levels of models for the UK, France, USA, Japan, and the Maldives fall between 10 to 15 percent.
Implications: The overall results of this study provide valuable insights into tourism management and policy development for Sri Lanka. Successful forecasting of FTAs for each market source provide a practical planning tool to destination decision-makers.

Purpose
Many research findings depicted corporate social responsibility (CSR) as a strategic tool for influencing customer behavior, especially customer trust. Nevertheless, rare is research that considered a business ecosystem infested by a low level of cultural trust, political and economic problems, perceived corruption and low level of CSR awareness and engagement as obstacles that may prevent companies from influencing their customers' behavior. Therefore, this study aims to evaluate whether CSR activities positively influence consumer/user trust toward companies operating within a low-cultural-trust context and also the consistency of empirical finds on CSR regardless of the cultural context.


Design/methodology/approach
The model of this study consisted of four variables: perceptions of CSR, customer trust, service quality and customer satisfaction. The target sample constituted respondents belonging to six different occupational categories namely health-care services, media services, law and public security, agriculture and earth sciences, training and education services and administrative sciences. This study used a quantitative approach based on a paper–pencil questionnaire to collect the data.


Findings
The results of this study indicated that perceptions of CSR correlated positively with service quality, customer satisfaction and customer trust. The results also indicated that perceptions of CSR, service quality and customer satisfaction are good predictors of customer trust.


Originality/value
This study is significant because it was conducted in a developing country (Haiti) that has long been struggling with political instability, systemic corruption, serious environmental damages and continuous economic crises and inequality along with a low level of CSR engagement and awareness.

There is a scarcity of studies that investigate the underlying factors that boost aspiring entrepreneurs to effectively start a business after attending entrepreneurship education (EE) programs, particularly in an adverse business environment. To fill out this gap, this exploratory research answers the following question: What differentiates business creators from non-creators among participants after entrepreneurship education? To answer this question, we compare a group of 64 business creators to a group of 50 non-business creators, both groups selected randomly among 912 participants to an EE program in Haiti three years after the end of the program. Based on an institutional perspective, our results show that, in the context of an adverse business environment, participants who came from a family with an entrepreneurial background, have a useful network of contacts, and showed adaptive institutional reaction were more likely to create their business, in comparison to the others. Based on these results suggestions for EE training and future studies are provided.