Suchergebnisse

PurposeThe purpose of this research is to find an attitude of Ethiopian corporate sector towards corporate social responsibility (CSR). In addition this research analyzed the opinion of employees, customers' as well the general public about the Ethiopian corporate sector's socially responsible actions.Design/methodology/approachThis paper reviewed the relevant literature of CSR. Through structured questionnaires and in‐depth interviews with 50 Ethiopian companies, this study analyzed CSR towards different interest groups, e.g. owners or shareholders, employees, customers, creditors and suppliers, general public or community at large and government. To cross validate, the researcher also conducted a survey with another three questionnaires to obtain the views of 100 employees, 200 customers and another 200 general public. Collected data was analyzed using SPSS and Microsoft Excel software packages.FindingsEthiopian companies expressed 100 percent positive attitude in implementing CSR towards customers, creditors and suppliers, general public and government. However, only 40 percent of companies' were positive on periodical disclosure of information to its shareholders, 80 percent believed in fair wages and security of employment, and 10 percent of companies were negative on meaningful freedom, job satisfaction and humane treatment. Related to the cross validate section, overall 69 percent employees were not happy with companies' policies, 71 percent customers thought they were manipulated and another 75 percent general public were not pleased with CSR from the Ethiopian corporate sector.Originality/valueThis research paper serves as a basis for Ethiopian managers to understand the key interest groups and their expectations from the corporate sector and also to be acquainted with the opinions of employees, customers, and general public to assess the social performance of their organizations.

PurposeThe purpose of this paper is to examine and evaluate the spending patterns and buying behaviors of two different age groups of young Kazakhstan consumers. In addition, this research seeks to analyze the importance Kazakh parents give to their children's opinion on purchasing different products.Design/methodology/approachAfter a thorough revision of related literature on young consumers, the researchers used two types of questionnaires, and in‐depth personal interviews with 400 young Kazakhstan consumers in the 10‐14 and 15‐18 age groups and 100 Kazakh parents. The collected data were summarized, coded, and controlled by using SPSS 13.0 and Microsoft Excel software packages and analyzed by using frequency distribution.FindingsSixty‐one percent of the 10‐14 and 84 percent of the 15‐18 age groups of young Kazakhstan consumers receive weekly pocket money of below 250 Kazakh tenge and above 1,000 tenge, respectively, from parents. Related to spending patterns, 78 percent of 10‐14 age group children spend 74 percent of their pocket money for entertainment and food as against 50 percent in the 15‐18 age groups. The study found that 90 percent of parents in both the age groups took into account the opinions of their children when purchasing different household products and services.Research limitations/implicationsThe city (Almaty) selected for this study is highly developed culturally, socially and economically when compared with the remaining parts of Kazakhstan.Practical implicationsThe current study sheds light on the buying behavior of young Kazakh consumers along with parents' opinions and provides useful information for the corporate world when targeting and communicating with young people.Originality/valueThe paper offers insights about the complex patterns of youth attitudes in a former Soviet Socialist country which is changing its nature toward a market oriented economy. This is a pioneer work on the buying behaviors of young Kazakh consumers which is additionally useful to the academic world.