Women Travellers' Adventure Tourism Experiences in New Zealand
In: Annals of leisure research: the journal of the Australian and New Zealand Association of Leisure Studies, Band 13, Heft 1-2, S. 116-142
ISSN: 2159-6816
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In: Annals of leisure research: the journal of the Australian and New Zealand Association of Leisure Studies, Band 13, Heft 1-2, S. 116-142
ISSN: 2159-6816
In: Journal of black studies, Band 18, Heft 1, S. 72-85
ISSN: 1552-4566
In: Explorations in Ethnic Studies, Band 7, Heft 1, S. 39-51
ISSN: 2576-2915
In: Conflict resolution quarterly, Band 31, Heft 4, S. 447-462
ISSN: 1541-1508
This article explores the challenges in learning the role of the organizational ombudsman from the perspectives of two practitioners—one an experienced workplace mediator, the other a student of conflict resolution. The discussion of the shift in thinking, as well as skills needed to transition into the various facets of organizational ombudsman work, combines concepts from ombudsman theory with insights on enhancing ombudsman practice. The authors provide observations and recommendations based on their own experiences assuming the roles of a new ombudsman, including reflective practice and partnering, coaching with employees, and expanding systemic engagements with and cultural knowledge of organizations.
In: Myers, L. and Witzler, L. (2014), Two Perspectives on Learning the Organizational Ombudsman Role. Conflict Resolution Quarterly, 31: 447–462. doi: 10.1002/crq.21096
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In: Accounting Horizons, forthcoming
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In: The Accounting Review
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