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Feedback and organization development: using data-based methods
In: Addison-Wesley series on organization development
Putting the Problem with the Fable on the Table
In: Group & organization studies, Volume 13, Issue 1, p. 25-28
Choosing a consultant to work on behavioral process issues in organizations is a difficult task. It requires understanding of what these types of consultants actually do and how they work. Elements to look for during the search include positive chemistry with the client, a diagnostic bias, intellect, ability to understand the environment, ability to build relationships, and knowledge of professional limits. this information is best obtained by spending time with prospective consultants and talking with their clients. Ultimately, the client needs to trust his or her emotions.
Managing transitions to uncertain future states
In: Organizational dynamics: a quarterly review of organizational behavior for professional managers, Volume 11, Issue 1, p. 37-45
ISSN: 0090-2616
The Use of Feedback for Organizational Change: Promises and Pitfalls
In: Group & organization studies, Volume 1, Issue 2, p. 177-186
The research literature on survey feedback as a tool for organizational intervention is reviewed. Specifically, three different areas of research are examined, including early work in the development of survey feedback, research on the results of feed back interventions, and research on the process of using survey feedback. The re search to date provides inconsistent support for the idea that survey feedback alone will bring about organizational change. The work to date also indicates that the process of collecting, analyzing, and using data for feedback is important as a de terminant of the nature and extent of feedback effects. Problems with existing re search and practice are identified, and suggestions for future directions for both research and use of data for interventions are given.
The organization of the future: Strategic imperatives and core competencies for the 21st century
In: Organizational dynamics: a quarterly review of organizational behavior for professional managers, Volume 28, Issue 1, p. 45-60
ISSN: 0090-2616
A model for diagnosing organizational behavior
In: Organizational dynamics: a quarterly review of organizational behavior for professional managers, Volume 9, Issue 2, p. 35-51
ISSN: 0090-2616
The management of organizations: strategies, tactics, analyses
In: Ballinger series on the management of organizations
Quality of work life: perspectives and directions
In: Organizational dynamics: a quarterly review of organizational behavior for professional managers, Volume 11, Issue 3, p. 20-30
ISSN: 0090-2616
The ongoing feedback system
In: Organizational dynamics: a quarterly review of organizational behavior for professional managers, Volume 4, Issue 4, p. 63-80
ISSN: 0090-2616
Navigating change: how CEOs, top teams, and boards steer transformation
In: The management of innovation and change series
Organizational assessment: perspectives on the measurement of organizational behavior and the quality of work life
In: Wiley series on organizational assessment and change
In: A Wiley-Interscience publication