This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support
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This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.
Drawing on interviews conducted by the author with politicians, bureaucrats and citizens, alongside content analysis of government documents, the book explains how New Labour has consumerized public services and contributed to the anti-politics that it previously decried
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The devolution of social care policy has led to key differences emerging between the UK's four care systems. This book presents research on the perspectives of social care policy makers within the UK's four care systems, concluding that when given equal capacity to reform, the systems in each nation may take radically different shapes.
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Chapter 4 and chapter 7 are available Open Access under CC-BY-NC-ND licence. Two decades have passed since the devolution of social care policy, with key differences emerging between the UK's four systems, but what impact have these differences had? This book presents for the first time research on the perspectives of social care policy makers on the four systems in which they operate and the ways in which they borrow from one another.
Drawing on extensive interviews with national and local policy makers across the UK, the book raises vital questions about the role of 'standardisation' and 'differentiation' in social care, concluding that when given equal capacity to reform their respective systems, the regimes in each nation may take radically different shapes.
Chapter 4 and chapter 7 are available Open Access under CC-BY-NC-ND licence. Two decades have passed since the devolution of social care policy, with key differences emerging between the UK's four systems, but what impact have these differences had? This book presents for the first time research on the perspectives of social care policy makers on the four systems in which they operate and the ways in which they borrow from one another.
Drawing on extensive interviews with national and local policy makers across the UK, the book raises vital questions about the role of 'standardisation' and 'differentiation' in social care, concluding that when given equal capacity to reform their respective systems, the regimes in each nation may take radically different shapes.
Covers -- Editorial advisory board -- Guest editorial -- Contesting the austerity and" welfare reform" narrative of the UK Government -- "The way things get done aroundhere…" Exploring spatial biographies, social policy and governance in the North East of England -- The governance of vulnerability: regulation, support and social divisions in action -- Making it real or sustaining a fantasy? Personal budgets for older people -- "Impact", research and slaying Zombies: the pressures and possibilities of the REF
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This unique book brings together, for the first time, advocates and critics of the personalisation agenda in English social care services to debate key issues relating to personalisation. Perspectives from practitioners, service users and academics come together to give an account of the practicalities and controversies associated with the implementation of personalised approaches. The conclusion examines how to make sense of the divergent accounts presented, asking if there is a value-based approach to person-centred care that all sides share. Written in a lively and accessible way, practitioners and academics in health and social care, social work, public policy and social policy will appreciate the interplay of rival arguments and the way that ambiguities in the care debate play out as policy ideas take programmatic form.