Culturally Mindful Communication: Essential Skills for Public and Nonprofit Professionals
chapter 1 Introduction: Why do public and nonprofit professionals need to be culturally mindful communicators? -- chapter 2 Understanding cultural differences -- chapter 3 Understanding the intercultural communication process -- chapter 4 Verbal communication -- chapter 5 Nonverbal communication -- chapter 6 What hinders culturally mindful communication? Stereotyping, prejudice, and social privilege -- chapter 7 Working in a multicultural team -- chapter 8 Working with multicultural stakeholders in the community -- chapter 9 Leading with culturally mindful communication.