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In many countries, self-employment has become a common strategy for achieving inclusion in the labour market. Studies show that the occurrence of self-employment depends not only on individual motives, but also on existing policies and support. In Sweden, labour market measures to include people with disabilities are primarily organized to achieve inclusion through traditional forms of employment, though one tool offered by the Swedish Public Employment Service is Support to Start a Business. One part of this support is exclusive to people with disabilities. Although the Swedish Public Employment Service is responsible for this specific support, they collaborate with both external state-funded and non-profit actors who assess applicants' business ideas.
Drawing on the methodological approach of institutional ethnography, this article explores how the in-house frontline workers and external actors describe their professional roles, how they make decisions and what the chain of action looks like at multiple sites. Nine representatives from the various organizations that people can meet with when trying to start and run their own business have taken part in semi-structured interviews.
The analysis identifies different institutional practices that overlap when people with disabilities apply for support to start their own business: one focusing on the efficient allocation of resources, and the other on the individual's social and financial welfare by protecting the individuals these organizations meet with from risks connected to economy and health. These two practices reflect a long-standing conflict between control and support in objectives within both labour market policy and social work. This support of self-employment for people with disabilities is organized by actors who traditionally have not been studied in research on social work.

Institutional ethnography (IE) is a method of social inquiry that sets out to explore and analyze how people's daily activities are "hooked up" into institutional arrangements and ruling relations. Using the everyday life of people and their experiences as points of departure, the overall goal is to trace how these experiences are linked to translocal processes. When engaged in empirical inquiries, most IE researchers achieve this goal by moving beyond everyday "levels" of experience into various institutional settings. This article illuminates and critically analyzes the possible pitfalls of moving between various sites of empirical investigation. The article uses comparisons of two studies conducted in similar research settings and both concerning rehabilitation processes to describe two possible ways of conducting this kind of research. The aim is to contribute to a discussion of methodological and ethical challenges in institutional ethnographies in order to enrich it as a method of inquiry. (author's abstract)