La valutazione della performance in sanità
In: Innovazione e management in sanità
22 Ergebnisse
Sortierung:
In: Innovazione e management in sanità
In: Innovazione e management in sanità
In: Innovazione e management in sanità
In: Quaderni dell'Osservatorio di change management in sanità 3
In: Economia e politica industriale 267
In: Economia., Sez. 5 285
In: Il quaderno dell'Osservatorio di change management in sanità
In: Creare valore nella sanità pubblica 8
In: Innovazione e management in sanità
In: Innovazione e management in sanità
In: Public money & management: integrating theory and practice in public management, Band 37, Heft 4, S. 277-284
ISSN: 1467-9302
In: Suma de Negocios, Band 6, Heft 13, S. 8-16
ISSN: 2215-910X
In: Suma de Negocios, Band 5, Heft 11, S. 10-14
ISSN: 2215-910X
Since 80's the introduction of New Public Management principles has promoted the use of performance measurement to drive a more efficient, effective and accountable public sector. The adoption of a sophisticated and comprehensive multidimensional performance measurement system, which looks beyond traditional financial measures, based on organization strategies, such as the balanced scorecard, has thus been suggested. This revolution in the public management came together with the devolution processes that involved most European public health systems. Set within this context, in the last decade, each of the twenty Italian regions developed its own management tools. Among others, the Tuscan performance evaluation system (PES) has been valued as a particularly innovative and comprehensive system. This paper reports the novel experience of the Tuscan PES; in particular, it measures PES effectiveness and discusses the critical factors that could have led to the PES success. Five are the critical success factors identified by researchers: the visual reporting system, the linkage between PES and CEO's reward system, the public disclosure of data, the high level of employees and managers involvement into the entire process and the strong political commitment. All those factors run together to achieve better results; however, the process of development of the system plays a pivotal role. Scholars suggest the use of a constructive approach in order to gain effective changes in human organization. According to this stream of literature, this paper contributes by the novel experience of the Tuscan PES in addressing as a further fruitful application of the constructivist approach in healthcare.
BASE
In: Economia., Sez. 5.: Ricerche 227
In: Quaderni dell'Osservatorio di change management in sanità 1
In: Seghieri, C. Rojas, D. and Nuti, S. (2015). Are there gender differences in how managers and professionals perceived organizational climate? The case of Tuscan healthcare system. Suma de Negocios, 6(13), 8-16.
SSRN