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Using a sample of 229 nonfamily employees working in 52 small family-owned businesses, we examined the relationships between owner-managers' leadership style and employees' psychological ownership of the family business and their job. We also examined whether psychological ownership mediated the link between leadership style and employees' organizational attitudes and behaviors. Hierarchical linear modeling (HLM) analysis confirmed transformational and transactional leadership as contextual facilitators of psychological ownership for the family business and for the job. Passive (laissez-faire) leadership was negatively related to employees' ownership feelings for the family business. Psychological ownership of the organization and the job mediated the relationship between leadership style and affective organizational commitment, job satisfaction, and turnover intentions. In addition, feelings of psychological ownership for the family business mediated the relationship between transformational leadership and organizational citizenship behavior (OCB). Implications for research and practice are discussed.

The relationships of perceived organizational structure, leader behaviors, and communication processes with perceptions of the work environment and ward atmosphere by staff in three psychiatric units were assessed. Satisfaction with communication and participation in decision making emerged as the most consistent correlates of staff views about their work environment, while dimensions of ward atmosphere were most frequently related to satisfaction with communication. Patient scores on the ward atmosphere scales were most closely associated with staff receptiveness and interest, along with patient involvement in decisions and satisfaction with the degree of patient-staff communication. These findings highlight the salience of organizational climate variables and illustrate the utility of ward atmosphere and work environment perceptions as components of a multi-dimensional climate construct.

PurposeThe paper seeks to examine whether spillover from "nonwork" to work contributes to individuals' well‐being.Design/methodology/approachAn online survey was administered to New Zealand local government employees. Positive (facilitation) and negative (conflict) spillover from two "nonwork" domains (family and personal benefit activities) to work were investigated. The survey also assessed psychological involvement (in work, family and personal benefit activities), time devoted to each domain, and self‐reported well‐being in each area.FindingsLevels of nonwork‐to‐work facilitation were moderate, and significantly higher than nonwork‐to‐work conflict, and well‐being was moderately high (although greater for the family and personal benefit domains than for work). There were significant positive relationships between psychological involvement in the nonwork domains and levels of facilitation from these domains to work, and nonwork‐to‐work facilitation was associated with higher well‐being. Time invested in family and personal activities was not linked with greater nonwork‐to‐work conflict. Mediation analyses indicated that psychological involvement (in family and personal activities) was associated with increased facilitation, which in turn enhanced well‐being.Practical implicationsEngagement in family and personal benefit activities yields positive outcomes for individuals, in terms of their psychological well‐being and facilitation of work‐related outcomes. Encouragement to engage in these areas can therefore be beneficial for both individuals and their employing organizations.Originality/valueThe main contribution of this research is that involvement in personal benefit activities (as another component of the "nonwork" domain, in addition to family activities) can have positive outcomes for individuals, resulting in facilitation of work outcomes and positive well‐being.

This study explored a number of work‐family attitudes and the current and future use of work‐family practices by gender, using a sample of 100 New Zealand employees. Females were significantly more supportive of work‐family practice users towards both male and female users. Female employees also perceived greater benefits from work‐family practices than male respondents. Finally, female respondents were more likely to consider using work‐family practices in the future, although there were no differences to wards current use of work‐family practices by gender. Overall, the findings suggest that female employees are more supportive of work‐family practices, their users, and the benefits associated with their use, supporting the socialisation theoretical perspective. The implications for research are discussed.

A behavioral competency model was applied to organization development (OD) interventions conducted in the United States and New Zealand. Consultants and their clients were surveyed to assess perceived frequencies of a range of consultant behaviors and goal-setting activities and their contribution to overall consultation effectiveness. Differences between consultant and client perceptions of consultant behaviors, along with regressions on consultant effectiveness, highlighted the need for researchers and OD practitioners to give more attention to client expectations and requirements. The utility of the behavioral competency approach is considered.

Coping with Work Stress: A Review and Critique highlights current research relating to the coping strategies of individuals and organizations, and provides best practice techniques for dealing with the growing epidemic of stress and lack of overall well-being at work.: Reviews and critiques the most current research focusing on workplace stress; Provides 'best practice' techniques for dealing with stress at the workplace; Extends beyond stress to cover broader issues of well-being at work.

A survey of employed workers was conducted at two time periods to assess relationships between work‐family conflict, well‐being, and job and family satisfaction, along with the role of social support from work colleagues and family members. Levels of work‐to‐family interference (WFI) were found to be uniformly higher than family‐to‐work interference (FWI). However, at each time period FWI showed more consistent negative relationships with well‐being and satisfaction, indicating that family‐to‐work interference may have a greater bearing on employees' affective reactions. There were few cross‐time relationships between work‐family conflict and these reactions, which suggests that the association of work‐family conflict with well‐being and satisfaction may be time‐dependent. Although there was some evidence that social support from work colleagues moderated the relationship of WFI with psychological strain and family satisfaction, family support did not display a consistent moderator influence. Instead, both forms of support tended to exhibit direct (rather than moderator) relationships with the outcome variables. Implications of the findings for research and interventions are discussed.

This study explored a potential mediating role of psychological ownership (of the job and the organization) in the relationship between levels of work environment structure and employee responses, in a diverse sample of 239 New Zealand workers and their managers. It was reasoned that low levels of work environment structure permit employees to exercise more personal control, have greater knowledge (of their job and organization), and invest themselves more extensively into their work. Hence, less structured work environments are more conducive to the development of feelings of psychological ownership for the job and organization than are more highly structured work environments that allow less personal control. Results from this investigation suggest that psychological ownership (especially feelings of ownership for the organization) mediates the relationship of work environment structure with employee citizenship behaviors and organizational commitment.

PurposeThis study aims to test the belief that work‐family practices could have a negative influence in the workplace for non‐users of these practices.Design/methodology/approachA quantitative approach was undertaken, where users and non‐users of work‐family practices reported on a number of job‐related attitudes. Organisational justice theories suggest that employees will report lower attitudes if they feel that they are missing out on some benefit or practice. T‐tests were used to compare differences in these attitudes between users and non‐users.FindingsThere were no significant differences in any of the examined attitudes between users and non‐users of the organisations' work‐family practices.Research limitations/implicationsImplications are that firms should not necessarily decline the adoption of work‐family practices if they fear a "backlash" from their employees who would not use work‐family practices. The authors suggest that the social good these practices may provide might remove any negative feelings towards the organisation by employees who cannot use these practices.Practical implicationsPractical implications for public sector organisations might be offering work‐family practices that target the widest array of employees. Further, future research into work‐family backlash should compare actual users of multiple practices as explored here.Originality/valueThis is one of the few papers to explore users and non‐users of multiple work‐family practices. It confirms previous research into work‐family backlash, indicating that the non‐users are not adversely affected by work‐family practices that they do not or cannot use. However, unlike other studies, this paper explored the use of multiple work‐family practices, providing stronger and more realistic findings for managers to have confidence in their work‐family practices.