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The State is an institution that should be considered as a complex multilevel system, whose managerial effectiveness depends to a large extent on the professional training of its human resources. The purpose of this article is to investigate and reveal the specificities of the process of professionalization of the public service in the context of global challenges and modern social changes. In the study, the essence and understanding of the concept of professionalization was considered, which made it possible to distinguish such approaches as: scientific, normative and legal, professional and educational. The main functions of professionalization of the public service are defined. It is noted that the public service professionalization system has a relationship with the environment, so it maintains the balance and order of its internal environment and resists chaos. Professionalization is studied as a process in the conditions of global challenges and modern social changes. It is concluded that, considering the professionalization of public service as a process in the conditions of global challenges and modern social changes, it is necessary to take into account the opinions and positions of professionals to achieve the best results in this field.