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The main purpose of this study was to explore the impact of downsizing and efficiency measures on two key elements of operational performance - fraud detection and fraud reporting. Qualitative data were obtained from ethnographic observations of two major multinational insurance companies, which were already examined before the Global Financial Crisis, and subjected to an inter - and intra - business comparative analysis of anti - fraud resources. The paper points out a big discrepancy in opinions on the downsizing effects between junior staff and their supervisors. Whereas the latter present them as enabling the business to deal with suspicious claims more quickly, the former offer a contrastingly different view in which the constantly growing pressure often lea ds to suspicious claims getting approved. By validating the practical implications of a purposefully adapted version of resource - based theory, the paper illustrates the inviability of subjecting anti - fraud resources to the same levels of downsizing and efficiency as other business resources. Although the literature on the general negative impact of downsizing on the broadly - defined operational performance is growing, this is the first major study to examine its impact on insurance anti - fraud processes and illustrate their changes following the Global Financial Crisis.

In contrast to the extant quantitative studies on the hindsight effect, the present narrative analysis looks at it from a rare angle of talk-in-interaction. Fifty one-to-one interviews were done with five student groups, each of which was presented with a scenario ending with one factual outcome and three alternative outcomes that actually did not happen. Confirming the already proven role of the provided event outcome in overestimating the probability of its occurrence, this study expands the current understanding of the processes neglected by the research on the hindsight effect. It does so by highlighting the strategic use of vagueness, self-empowerment and selective perspective-taking that question the assessment of the past for its own sake and emphasize the importance of self-presentation.

"This book reconsiders the traditional understandings of youth violence in various forms, such as gang activities, criminal behavior, and weapons use, focusing on the psychosocial elements of violence among children, teenagers, and young adults"--Provided by publisher.

In this paper, we explore how white Catholic men talk about the indirect dilemma of non-intervention for black ethnic outgroups. We illustrate how they mobilise global categorisation (all humanity) and use various forms of denial to deal with their non-involvement. Having analyzed representative fragments of their prejudice avoidance talk, we conclude with some observation about the strategic deployment of categories and denial forms as part of identity management talk. In contrast to quantitative research that oversimplifies the ingroup-outgroup distinction, we show how the status and outgroupness levels of the needy appear to be both flexible and intricate, which depends on the often-ignored intersecting cultural factors, like the respondents' and victims' ethnic, racial and religious identities.

Cyberbullying is a growing problem in the fast-evolving world of social media. Although this problem has been studied extensively, there is relatively little research examining it from the angle of the dark tetrad (i.e., Psychopathy, Machiavellianism, Sadism and Narcissism), especially across different ethnicities.In other words, this research makes original contribution by exploring the predictive ability of the dark tetrad traits in individuals of different ethnicities and their subsequent willingness to engage in cyberbullying. The study (N=1464) explores whether there is a positive association between the dark tetrad personality traits and cyberbullying. The results reveal that all four traits predict cyberbullying in participants from across three different ethnicities (Asian, Black and White). Furthermore, female participants score less than their male counterparts across all four traits. Researchers, academics and legislators might potentially benefit from this research by considering focusing their interventions on helping offenders minimize the display of certain personality traits, thus taking steps towards cyberbullying reduction.

Despite considerable literature on the Bush administration's war on terrorism rhetoric, little attention has been paid to its discourse of moral disengagement, leaving an important and still relevant gap that this paper aims to address. Rather than approaching this gap in terms of an archival historical analysis that is disconnected from the present, it proposes an exploratory revisit of the rhetoric that the benefits of hindsight might enrich and, we argue, aid in understanding connections to the current post-invasion turmoil and the gradual ISIS takeover. Having subjected nineteen presidential speeches to qualitative content analysis, we identified a number of moral disengagement mechanisms: moral justification, advantageous comparisons, and attribution of blame, dehumanisation of the enemy, the use of sanitizing language, diffusion of responsibility and minimization of harm. We also identified novel themes relating to American excellence/patriotism, religious ideals and fear- arousing appeals, offering original contributions to the existing literature and advancing our understanding of dynamic, real-world, and highest stakes moral disengagement whose parallels can be identified in today's political discourses. The detailed analysis unveils the apparent paradox of propagating moral disengagement through a thread of arguments that interweave diversity with uniformity, complexity with simplicity, in effect alerting the reader to the processes of moral desensitisation that the past, current and future "warmongering" political discourses may often rely upon.

Despite considerable literature on the Bush administration's war on terrorism rhetoric, little attention has been paid to its discourse of moral disengagement, leaving an important and still relevant gap that this paper aims to address. Rather than approaching this gap in terms of an archival historical analysis that is disconnected from the present, it proposes an exploratory revisit of the rhetoric that the benefits of hindsight might enrich and, we argue, aid in understanding connections to the current post-invasion turmoil and the gradual ISIS takeover. Having subjected nineteen presidential speeches to qualitative content analysis, we identified a number of moral disengagement mechanisms: moral justification, advantageous comparisons, and attribution of blame, dehumanisation of the enemy, the use of sanitizing language, diffusion of responsibility and minimization of harm. We also identified novel themes relating to American excellence/patriotism, religious ideals and fear- arousing appeals, offering original contributions to the existing literature and advancing our understanding of dynamic, real-world, and highest stakes moral disengagement whose parallels can be identified in today's political discourses. The detailed analysis unveils the apparent paradox of propagating moral disengagement through a thread of arguments that interweave diversity with uniformity, complexity with simplicity, in effect alerting the reader to the processes of moral desensitisation that the past, current and future "warmongering" political discourses may often rely upon.

In April 2019 the UK government reported that little progress had been made to remedy social outcomes inequality between Roma and the wider population, recommending further recognition of Roma, for example in census data, to enable identification of Roma, their needs, and how to meet those needs. In this article we present an account of one Roma woman's journey from hiding her identity to celebrating it. We expose five critical incidents that challenge and mould her sense of identity and career aspiration, with insights into her hopes and dreams as she reflects upon the barriers she faces and attempts to overcome. The narrative enhances understanding of the intersection of experience and ethnic identity formation, Marcella's (pseudonym) case study emerges verbatim through quotes; we do not alter or correct her English. In our exploration, we follow the six classical steps recommended in case study analysis (Yin, 2009) and ground some of the key analytical concepts in Goffman's theories of stigma (1963) and theatrical performances in everyday life. We conclude by identifying key parallels in her experience, relevant regardless of socioeconomic status to further debate on the nature of internalised shame, stigma, and class.

Green-on-blue attacks have a devastating psychological, tactical, and operational effect on military operations in Afghanistan. In spite of this, no empirical research has offered a data-driven examination of these attacks, leaving a gap that this article aims to address. By analyzing a large (yet inevitability incomplete) open-source database developed on these attacks, we present data on the perpetrators and victims of these attacks. We also investigate whether green-on-blue attacks are related to the number of civilian casualties in that area; finding that (unlike wider insurgent violence) they are not. Instead, we find that it is the number of troops present within a Regional Command that is positively correlated with the likelihood that a green-on-blue attack will occur. We discuss the implications of these findings with reference to future issues of force protection.

In April 2019 the UK government reported that little progress had been made to remedy social outcomes inequality between Roma and the wider population, recommending further recognition of Roma, for example in census data, to enable identification of Roma, their needs, and how to meet those needs. In this article we present an account of one Roma woman's journey from hiding her identity to celebrating it. We expose five critical incidents that challenge and mould her sense of identity and career aspiration, with insights into her hopes and dreams as she reflects upon the barriers she faces and attempts to overcome. The narrative enhances understanding of the intersection of experience and ethnic identity formation, Marcella's (pseudonym) case study emerges verbatim through quotes; we do not alter or correct her English. In our exploration, we follow the six classical steps recommended in case study analysis (Yin, 2009) and ground some of the key analytical concepts in Goffman's theories of stigma (1963) and theatrical performances in everyday life. We conclude by identifying key parallels in her experience, relevant regardless of socioeconomic status to further debate on the nature of internalised shame, stigma, and class.