Measuring Performance Beyond the Company Boundaries: More a Need Than a Challenge
In: Rutgers Business Review, Band 6, Heft 1, S. 2021
23 Ergebnisse
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In: Rutgers Business Review, Band 6, Heft 1, S. 2021
SSRN
In: Business process management journal, Band 26, Heft 5, S. 1093-1119
ISSN: 1758-4116
PurposeThis paper contributes to the literature on supply chain process management by discussing how Industry 4.0 technologies can support process re-engineering in the context of the construction industry.Design/methodology/approachThe paper discusses the impact of Industry 4.0 technologies through an exploratory case study focused on the materials management process, using a coproduction of research approach where the main findings are obtained through the involvement of internal and external process actors.FindingsThe results show that the introduction of Industry 4.0 technologies could radically improve process performance, better supporting the execution of activities, increasing the effectiveness of communication between actors and favoring data collection and sharing. These technologies, characterized by the level of risk connected to their implementation, need to be introduced in combination with new organizational mechanisms, which may be beneficial for several supply chain actors.Originality/valueThrough the adoption of a research coproduction methodology, which is not common in the literature, this paper contributes to the ongoing discussion about how Industry 4.0 technologies contribute to process-centric supply chains, by discussing the benefits of these tools from the perspective of process actors.
In: Handbook of Environmental and Sustainable Finance, S. 429-444
In: IEEE transactions on engineering management: EM ; a publication of the IEEE Engineering Management Society, Band 69, Heft 6, S. 3503-3513
In: Business process management journal, Band 23, Heft 6, S. 1270-1289
ISSN: 1758-4116
Purpose
The purpose of this paper is to analyze the contribution of suppliers and the purchasing department in affecting a firm's ability to innovate.
Design/methodology/approach
The paper develops a theoretical framework (tested through an international survey on a sample of 524 companies) grounded on the resource-based view theory, innovation management and operations management literature.
Findings
The results show that innovation is positively affected by supplier collaboration, which in turn is favored by purchasing absorptive capacity. Empirical evidence also shows that purchasing status and innovation objectives enable the development of greater absorptive capacity.
Research limitations/implications
Because of the survey approach, the research results are limited to the data collected. Researchers are encouraged to verify propositions with complementary methodologies (e.g. case studies).
Practical implications
The findings confirm the relevant role of the purchasing interface in innovation as well as the positive impact of supplier collaboration, contributing both to existing literature and managerial practice in terms of successful collaborative new product development (NPD) processes.
Originality/value
The study integrates three different research fields (innovation, operations, and purchasing management), providing a synergistic vision on the topic and considering, as a unit of analysis, the purchasing category level (rather than the NPD project level).
In: Local government studies, Band 42, Heft 5, S. 739-761
ISSN: 1743-9388
In: Local government studies, Band 42, Heft 5, S. 739-761
ISSN: 0300-3930
In: International journal of operations & production management, Band 42, Heft 5, S. 603-636
ISSN: 1758-6593
PurposeCompanies' ability to build sustainable supply chains and achieve strategic sustainability objectives largely depends on their supply network characteristics and the nature of the relationships with strategic suppliers. This poses the question of how purchasing departments can help to translate this sustainability commitment into performance benefits. The authors focus the attention on buyer-supplier information sharing practices and study how the availability of information interplays with the purchasing realized absorptive capacity (PRAC) to positively impact performance (operational, environmental and social).Design/methodology/approachThe study collected data from 305 procurement executives in four European countries and tested the hypotheses empirically using structural equation modeling. Mediation analysis is used to test the effect of PRAC on the relationship between buyer-supplier information sharing and performance.FindingsThe results show that increasing buyer-supplier information sharing is sufficient to obtain a positive impact on operational performance. To improve purchasing sustainability performance, companies need to develop their PRAC to adequately transform and exploit external information and identify opportunities in the environmental and social areas. Thanks to these purchasing capabilities, organizations can overcome potential trade-offs between different performance dimensions.Originality/valueIn the context of collaborative buyer-supplier relationships, this study is one of the first to propose purchasing knowledge management capabilities (i.e. PRAC) as a key factor to improve multiple performance dimensions. Additionally, it captures different sustainability aspects, concluding that organizations can improve purchasing operational, environmental and social performances by implementing appropriate information sharing mechanisms with suppliers and developing their PRAC.
In: Public performance & management review, Band 44, Heft 3, S. 630-656
ISSN: 1557-9271
Since the eruption of the Covid-19 pandemic, in response to the global health emergency, governments have focused on designing policies aimed at the development of more innova- tive products and services. Effective collaboration, communication, and Open Innovation (OI) between government organizations, education and research institutions, and the mar- ketplace have been fundamental to the success of each country's response during the crisis period. Using a comprehensive data set from OECD on innovation policies implemented by governments before and during the Covid-19 crisis, this paper analyses the extent to which these innovation policies promote OI and how these policy decisions evolve to support an effective response to the pandemic. Through a cluster analysis, we identify four possible government innovation policy strategies (centralizers; conservative OI promoters; collabo- rative supporters; open collaborators) and analyze how these strategies evolve before and during Covid-19. Our findings confirm that even though there is an increased use of innova- tion policies promoting OI during the crisis, there is little evidence of consistency between the policy strategy used pre-Covid and during the crisis for each country. However, there is an increased use of four types of innovation policy instruments, i.e., those entailing for- mal consultation with stakeholders and experts; fellowships and postgraduate loans and scholarships; networking and collaborative platforms; and dedicated support to research infrastructures. Although the paper limits the scope of the analysis to the early government reactions in selected OECD countries, it captures an important moment in time (i.e., reac- tion to a severe shock), which opens avenues for future studies.
BASE
In: Local government studies, Band 45, Heft 6, S. 977-1000
ISSN: 1743-9388
In: Business process management journal, Band 25, Heft 2, S. 347-367
ISSN: 1758-4116
Purpose
The purpose of this paper is to shed light on the dynamics of buyer–supplier industrial relationships and the role of customer attractiveness—a requisite to obtain best efforts from suppliers involved in collaborative initiatives.
Design/methodology/approach
The paper develops a theoretical framework tested through an international survey with a structured equation modeling approach.
Findings
Results confirm that customer attractiveness positively affects both innovation and cost performance ensured by suppliers. Moreover, several direct and indirect antecedents of customer attractiveness are identified, including characteristics of the buying firm's procurement department (i.e. procurement knowledge and procurement status) and supply chain relationship characteristics (i.e. proficiency of supplier collaboration and visibility).
Research limitations/implications
Because of the survey approach, the research results are limited to the data collected.
Practical implications
Findings support the relevance of collaborative relationships in improving performance, and the key role procurement department could play in managing the multifaceted aspects of supplier collaboration.
Originality/value
This paper investigates, on the one hand, why customer attractiveness is relevant for supply chain management, and what are the effects on innovation and cost performance ensured by suppliers; on the other hand, antecedents of customer attractiveness are considered, with a main focus on organizational and relational procurement variables.
In: Public money & management: integrating theory and practice in public management, Band 38, Heft 3, S. 234-243
ISSN: 1467-9302
Increasing the effectiveness, efficiency, and compliance of public procurement (PP) has become an ongoing concern for governments. Public administrations at different levels are realising that – in order for PP to fulfil its mission – appropriate control and diagnostic systems must be put in place. This study aims to investigate the architecture of PP performance measurement systems (PP-PMSs) in local governments, drawing on four case studies from Italy and four from Wales. The theoretical background is provided by the emerging literature on procurement PMSs in the private context as well as the specific literature on the public sector. PP-PMSs are specifically analysed with respect to performance areas covered (i.e., cost, quality, time, compliance, innovation, sustainability). Results show that performance dimensions should be extended beyond traditional cost measures, with KPIs not limited to those imposed by national/regional regulation. Furthermore, we show that this is likely to happen where the procurement function is recognised as strategic in the public institution.
BASE
In: International journal of physical distribution and logistics management, Band 53, Heft 9, S. 1043-1072
ISSN: 0020-7527
PurposeThe authors empirically examine purchasing strategy typologies based on strategic intent (i.e. competitive priorities) and practices used to achieve these priorities. The authors further investigate the implementation conditions of such strategies based on perceived uncertainty and strategic purchasing.Design/methodology/approachThe authors utilize case study data from 11 international service and manufacturing firms with global supply chains. Each company was profiled based on the level of perceived environmental uncertainty, the characteristics of strategic purchasing, the use of relevant purchasing practices and its ability to create value through purchasing.FindingsThe study findings show that four purchasing strategy types exist: Purchasing Rationalization, Supply Base Optimization, Purchasing as a Service and World-Class Supply Base Management. Lower levels of perceived environmental uncertainty favor the adoption of rationalization strategies (i.e. Purchasing Rationalization and Supply Base Optimization), while increased uncertainty leads companies to switch to relationship-focused strategies (i.e. Purchasing as a Service and World-Class Supply Base Management). Further, that specific components of strategic purchasing (i.e. strategic planning, maturity, status and report level) enable the successful implementation of different strategy types.Originality/valueThis research contributes to the existing literature by outlining the different types of purchasing strategies and the external and internal factors that need to be considered to achieve strategic alignment and value creation in purchasing, and by classifying purchasing strategy types at the functional level based on empirical evidence.