Communicatie tussen artsen en patiënten met een chronische aandoening: Een analyse van verbale en non-verbale communicatie door middel van video-observaties en Imitation Games
In: KWALON: Tijdschrift voor Kwalitatief Onderzoek, Band 23, Heft 2
ISSN: 1875-7324
Communication between physicians and patients with a chronic illness – video observational research
To be able to influence the patient's behavior in a constructive way, it is important for physicians to have good communication skills and view the disorder from the patient's perspective. The knowledge that the patient acquires through his or her own experience with the chronic illness, the physician needs to be able to understand the patient well, and to discuss and draw up a treatment plan effectively. This communication is even more important for people with a chronic illness, because they have a long-term and sometimes intensive relationship with the physician, while the perceived disease burden is high. This video observational research shows where the physicians have a good idea of the patient's life and where they don't.