Suchergebnisse

Theoretical approaches to and sociocultural perspectives in crisis communication / Cornelius B. Pratt -- The phases of crisis communication / Amiso M. George -- Case studies -- Africa -- Egypt -- Social media stoke a political revolution in Egypt / Olugbenga C. Ayeni -- Kenya -- Wooing tourists back after a civil strife : the Kenyan example / Bitrus P. Gwamna -- Nigeria -- Crisis in Nigeria's banking and financial industry : government actions reassure skittish, jittery publics / Wole Adamolekun, Kunle Ogedengbe and Cornelius B. Pratt -- South Africa -- Hotspot : South Durban basin, south Africa-the Engen Oil Refinery explosion / Chris Skinner -- Asia -- China : China's Sanlu's infant formula proves fatal / Weidan Cao -- China & France : olympic torch protests in France, reactions in China : farrefour learns about international crises / W. Timothy Coombs -- India -- Corporate fraud in India : satyam in the spotlight / Monika Vij -- Japan (disaster) -- A triple disaster in one fell swoop : rethinking crisis communication in Japan after March 11 / Isaac A. Blankson, Sorin Nastasia and Min Liu -- Japan (Toyota) -- Delays, denials, recalls and apologies : fixing the dent in Toyota's image / Amiso M. George -- Thailand -- Bringing the government down : managing Thailand's political crisis / Cornelius B. Pratt and Ronald Lee Carr -- Australia -- Victoria burning : confronting the 2009 catastrophic bushfires in Australia / Christopher Galloway and Kwamena Kwansah-Aidoo -- Europe -- England -- "Climategate" : UK climate researchers' emails casts doubt on scientific support for global warming / Doug A. Newsom -- Eurozone -- Eurovision 2010 : a security breach endangers Europe's largest TV show / Alfonso Gonz(c)Łlez-Herrero -- France -- An exceptional fraud at soci(c)♭t(c)♭ g(c)♭n(c)♭rale / Thierry Libaert -- Germany -- The love parade in Duisburg : lessons from a tragic blame game / Andreas Schwarz -- Russia -- Turnaround in Russia : crisis communication campaign during the 2008 war in south Ossetia / Alexander G. Nikolaev -- Middle East -- Iran -- Iran's twitter revolution from a publics relations standpoint / Chiara Valentini and Dean Kruckeberg -- Lebanon -- Risk perception and change management : strategic efforts to restore Lebanon's tourism sector / Ali Kanso, Joseph Ajami and Abdul Karim Sinno -- North America -- Mexico -- Rosarito beach : mediated reality and the rebranding of a Mexican border city / Robert Brown -- USA -- No walruses in the Gulf : BP's need for effective issues management / Ashli Quesinberry Stokes -- South America -- Chile -- The 2010 Chilean mining accident : the triumph of transparency and calm leadership / Emmanuel C. Alozie -- Colombia -- "Nothing will be the same; everything will be better" : floods in Colombia's atlantico state / Jaime S. Gomez and Soledad Leal -- Tying it all together : social media and revolution -- Crisis and Kairos : social media activists exploit timing to support anti-government protests / Jacqueline Lambiase

Case Studies in Crisis Communication: International Perspectives on Hits and Misses was created to fill the gap for a much-needed textbook in case studies in crisis communication from international perspectives. The events of September 11, 2001, other major world crises, and the ongoing macroeconomic challenges of financial institutions, justify the need for this book. While existing textbooks on the subject focus on U.S. corporate cases, they may not appeal equally to students and practitioners in other countries, hence the need to analyze cases from the United States and from other world reg.

This study examines the Pakistan military's strategic use of social media in encouraging and sustaining public support for the ongoing war against terrorism in Pakistan. Its findings indicate that the military used significantly different types of strategic frames in response to a fast-changing, evolving security situation in the country. Framing was used strategically to facilitate public–military and people-to-people engagements. Motivational frames were the most dominant forms of communication used to generate dialogue between the military and the public in the war against terrorism and to enhance public participation in it. This study also indicates that different frames used by Pakistan's military on social media significantly mediated military engagement with different segments of society during the critical phases of Pakistan's ongoing war against terrorism.

This two-part volume examines current pedagogical modules, research directions and other emerging issues in public relations and communication management in Africa. In comparison to its Western and Asian counterparts, the literature on public relations management in Africa is limited, and much of it is examined through the lenses of Western philosophies and pedagogies that do not generally resonate with Africa's socioeconomic, political, and cultural contexts. This book aims to change that. Through analyzing the organizational dynamic, Volume 1 brings together contributors from across Africa to provide valuable insights into how public relations contributes to organizational effectiveness on the continent. Chapters discussed include a review of public relations research in Africa, the role of the African CEO as a public relations activist, the use of social and digital media in public relations, the measurement and evaluation of communication programs, and the implications of the fourth industrial revolution on public relations practice in Africa. Providing important pathways and overviews of public relations management in Africa, this volume not only highlights current practices but offers insights into the future of the practice within its evolving global landscape. Albert A. Anani-Bossman (PhD) is a lecturer and Ag. Head of the Department of public relations in the Faculty of Public Relations, Advertising & Marketing, Ghana Institute of Journalism. Takalani E. Mudzanani is a professor of communication science at the University of South Africa (UNISA). Cornelius B. Pratt is Professor Emeritus of Global Communication and Leadership in the Lew Klein College of Media and Communication at Temple University in Philadelphia, United States. Isaac A. Blankson is a professor of communication and public relations and the president of the African University College of Communications (AUCC). .

This two-part volume book examines current pedagogical modules, research directions and other emerging issues in public relations and communication management in Africa. In comparison to its Western and Asian counterparts, the literature on public relations management in Africa is limited, and much of it is examined through the lenses of Western philosophies and pedagogies that do not generally resonate with Africa's socioeconomic, political, and cultural contexts. This book aims to change that. Volume 2 brings together African scholars, moving beyond organizational impacts, to share wider theoretical and practical perspectives on the practice of public relations on the continent. Through conceptual discussions and empirical analyses, this volume demonstrates how Africa is gradually emerging from the shadows of Western public relations scholarship by building a body of knowledge and reflecting on developments in public relations management on the continent. The chapters covered include a discussion on the current landscape of public relations scholarship and practice in Africa, public relations and identity management, how public relations responds to the challenges of health communication, and the future of public relations in Africa in light of globalization and technological advancement, coupled with the many technological challenges the continent continues to face. Albert A. Anani-Bossman (PhD) is a lecturer and Ag. Head of the Department of public relations in the Faculty of Public Relations, Advertising & Marketing, Ghana Institute of Journalism. Takalani E. Mudzanani is a professor of communication science at the University of South Africa (UNISA). Cornelius B. Pratt is Professor Emeritus of Global Communication and Leadership in the Lew Klein College of Media and Communication at Temple University in Philadelphia, United States. Isaac A. Blankson is a professor of communication and public relations and the president of the African University College of Communications (AUCC). .