Suchergebnisse

An ethnographic study of distributors for Amway, a network marketing organization, examines the practices and processes involved in managing members' organizational identification. It shows that this organization manages identification by using two types of practices: sensebreaking practices that break down meaning and sensegiving practices that provide meaning. When both sensebreaking and sensegiving practices are successful, members positively identify with the organization. When either sensebreaking or sensegiving practices fail, members deidentify, disidentify, or experience ambivalent identification with the organization. A general model of identification management is posited, and implications for both theory and practice are offered.

Although research has shown that there may be very different types of workplace crimes, scholarly work in this area (a) is currently fragmented with very little communication between very similar streams of research and (b) tends to be incomplete and can lead to conflicting findings. We address both of these shortcomings. First, we propose a typology of different types of workplace crimes (consisting of pro-organizational, nonaligned-organizational, and anti-organizational crimes) based on the intentions of the perpetrators. Second, we link these intentions to various identification "pathologies"—such as over-identification and over-disidentification, under-identification and ambivalent identification—and argue that these pathologies are linked to propensities to commit certain types of workplace crimes. Specifically, we contend that over-identification and over-disidentification have direct effects on workplace crimes, whereas under-identification and ambivalent identification indirectly influence the propensity to engage in workplace crimes. We suggest that this research aids us in clarifying the inconsistent conclusions in previous work in the domain of workplace crimes and that it emphasizes the importance of including organizational identification as a key factor in the extant models of workplace crimes. This research also highlights policy implications regarding workplace crimes in that it suggests that different agencies may be more effective in enforcing the law and disciplining those engaged in the different types of workplace crimes.

Based on a three-year inductive field study of first-time founders, we reveal the dynamic identity relationships that tie founders to their ventures: what such relationships comprise, how they evolve over time, and with what strategic implications for the development of new businesses. Specifically, we found that such relationships comprise both identification and construals, which capture the degree to which founders saw their ventures as self-defining and founder-venture psychological distance. Construals, and shifts in construals over time, were critical in explaining how entrepreneurs handled venture-related challenges, as well as how they strategically (re)focused their ventures in terms of scope, whether by diversifying or specializing. By explaining these dynamics, we contribute to research on entrepreneurial identity as well as to construal level theory. In addition, as we distinguish construals from identification, we highlight the importance of construals for understanding identity relationships beyond entrepreneurship. Supplemental Material: The online appendix is available at https://doi.org/10.1287/orsc.2021.15271 .

Management journals are currently responding to challenges raised by the "replication crisis" in experimental social psychology, leading to new standards for transparency. These approaches are spilling over to qualitative research in unhelpful and potentially even dangerous ways. Advocates for transparency in qualitative research mistakenly couple it with replication. Tying transparency tightly to replication is deeply troublesome for qualitative research, where replication misses the point of what the work seeks to accomplish. We suggest that transparency advocates conflate replication with trustworthiness. We challenge this conflation on both ontological and methodological grounds, and we offer alternatives for how to (and how not to) think about trustworthiness in qualitative research. Management journals need to tackle the core issues raised by this tumult over transparency by identifying solutions for enhanced trustworthiness that recognize the unique strengths and considerations of different methodological approaches in our field.

Some occupations and organizations rely heavily on trust, as their members' roles involve risk and are interdependent. Trust can emerge from two sources: knowledge or evidence that is meaningful in that context, which has been studied extensively in the literature on trust, and faith, which has not. Through a multi-phase, largely inductive study of firefighters in the United States, we explore processes that facilitate and maintain leaps of faith. These processes are critical to trust under high uncertainty, when direct experience in a task domain is chronically limited, as is the case in our context because very few calls coming into a fire station are fire related. We suggest that leaps of faith are initiated and perpetuated through two sets of dynamics: supporting and sustaining. Supporting dynamics, such as telling stories about fighting fires, evoke domain-relevant standards that are applied to weak, non-domain-specific evidence, such as how routine tasks are performed at the fire station, to help members feel a sense of certainty about whom to trust. Sustaining dynamics both limit the impact of new evidence about trustworthiness and bolster one's sense of certainty surrounding existing evidence. These two sets of dynamics, embedded in broader task and occupational conditions, act together as a largely closed system that allows trustors to be at peace with the uncertainty surrounding trust assessments—they make leaps of faith possible by increasing certainty and inhibiting doubt. Our study helps address key questions in both psychological and sociological treatments of trust, exploring an enigmatic phenomenon core to the concept of trust but rarely examined.