Problem-Solving Strategies: A Comparison by Problem-Solving Phases
In: Group & organization studies, Band 10, Heft 3, S. 278-299
In a laboratory experiment subjects worked on two case problems using one of five different strategies. The first problem required subjects to generate ideas to solve the problem (idea generation phase), whereas subjects were given a standardized set of alterna tives to solve the second case and asked to select the best alterna tives (idea evaluation phase). Results suggested that the more the problem-solving strategy approached one of an individual work ing alone, the greater the number of "good" ideas generated. In idea evaluation, the interactive strategies did not differ from each other in terms of decision quality. Group performance was inferior to the best individual working alone and approximated the level of the average individual working alone. Reasons for process losses were discussed.