Suchergebnisse

PurposeThe purpose of this paper is to explore the differences between public and private organizations in the paths of business excellence models and to identify the key drivers for creating business results and customer satisfaction.Design/methodology/approachThe partial least squares structural equation modeling technique is used to compare the path coefficients and to identify the key driver constructs for creating business results.FindingsThe variation in endogenous constructs is found to be more difficult to explain or predict for private organizations than for public organizations, despite the fact that the performance of private organizations is almost always higher than or equal to the performance of public ones in all criteria. The effect of "leadership" on "management of processes" is significantly higher in public organizations than in private ones. However, "management of processes" in public organizations does not seem to translate into "results." The effect of "strategic planning" on creating business "results" is negative for public organizations and remains inconclusive, due to insufficient evidence, for private organizations.Research limitations/implicationsThe results may not be generally applicable to other countries. However, they do support the move toward more tailor-made models for specific sectors.Practical implicationsIt is necessary to review the national business excellence model in order to fit specific sectors.Originality/valueThis is the first study to investigate the differences between private and public organizations in the Swedish business excellence model.

Abstract
Background: This study draws upon the use of Information Systems in support of achieving sustainability, known as Green IS. Furthermore, this study builds on the premise that Green IS offers the opportunity for organizations to act proactively in terms of environmental preservation as well as to mitigate the effects of global climate change and other environmental problems.
Aim: In particular, this study aims to assess the extent of awareness among managers regarding the use and the acceptance of Green IS in Slovenian enterprises.
Method: Using empirical data based on a large-scale survey among senior managers within Slovenian enterprises this study utilized several statistical methods (such as t-test, analysis of variance and multiple linear regression) to analyse the research questions.
Results: In general, findings seem to suggest that institutional mechanisms might be a plausible explanation for differences regarding the attitude towards Green IS adoption. For instance, enterprises with at least one implemented sustainability related certificate expressed higher levels of willingness to use Green IS in order to facilitate the achievement of sustainable development. Moreover, the results of the regression analysis revealed that both Institutional Mimetic pressure and Internal Environment Impact has positive impact on Green IS adoption.
Conclusion: The main conclusion is that the internal environmental impact is considered the most influential factor of the attitude towards Green IS adoption. The culture or individual perception of managers and employees play an important role in the Green IS adoption. Indeed, enterprises that have no intention of improving their environmental performance, but adopt Green IS by the means of seeking legitimacy among external stakeholders, cannot provide a sustainable improvement in environmental management.