Suchergebnisse

The level of success of Information Systems (IS) implemented in various organizations depends on several factors and is better measured through process metrics than project metrics. It is believed that innovative and increased use of the system (deep structure usage) and learning lead to internalization of knowledge. This in turn ensures that IS continuance (post implementation system usage) becomes more dynamic and effective contributing to enhancement in task performance resulting in better business value. A theoretical framework has been proposed based on previous theories and observations from a case study. An approach of mixed method research using multiple case studies and an empirical survey in the Enterprise Resource Planning (ERP) domain has been used to validate a conceptual model. The findings use meta-inference to offer a new dimension in the area of system usage and learning which could be useful to IS practitioners and researchers.

Decision to adopt ERP by small enterprises is influenced by external forces due to their dependence on the supply chain. However, certain factors mediate the external forces and alter their influences. This article intends to highlight that the response of small enterprises to the institutional isomorphic pressures in adoption decision of ERP depends on the perception of cost-benefit and the complexity of the organization. A conceptual model was developed and empirically tested by a survey among SMEs of the knitwear garment cluster that has a well developed institutional structure. The mediation effect is tested in SEM software and its significance is verified by bootstrapping. The results show that perceived benefit, challenges and organizational complexity confound the external forces. The study reveals how the small enterprises respond to the external pressures so that stakeholders involved in promotion of ERP can plan a right strategy for encouraging ERP adoption among SMEs.